Restaurant Expeditor - Oak Grove, United States - Oak Grove Racing, Gaming & Hotel

    Oak Grove Racing, Gaming & Hotel
    Oak Grove Racing, Gaming & Hotel Oak Grove, United States

    2 weeks ago

    Default job background
    Part time
    Description
    SPECIFIC DUTIES AND RESPONSIBILITIES
    • Ensure orders are being prepared with the correct priority
    • Assist in organizing order tickets and proper placement of food on food trays
    • Collaborate with the culinary team to ensure established recipes are adhered to and standards are being met on a consistent basis
    • Inspect dishes before delivery for accuracy, presentation, and temperature before sending them out to guests
    • Assist in delivering orders/running food to maintain prompt service to guests
    • Will maintain the highest level of service standards at all times and provide the best-in-class dining experience possible
    • Addresses food/beverage or service related guest issues and utilize creativity and resources available to maintain optimum satisfaction
    • Inspect the premises according to quality and sanitation standards and assist in overall cleanliness
    • Transfer important information between the kitchen and the wait staff
    • Eliminate obstacles in service, food preparation lines or dishwashing
    • Must be knowledgeable of all health department standards and use good hygiene practices
    • Support bussers/servers in their tasks as assigned
    • Other duties as assigned by supervisor or department manager
    STANDARDS OF PERFORMANCE
    • Works on the floor 100% of the time with a "hands-on" mentality for guest service
    • Maintain interpersonal working relationships among all Team Members and the public
    • Excellent verbal and written communication skills
    • Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
    • Outstanding coordination and multitasking abilities
    • Ability to remain calm under stressful situations
    • Strong leadership and communication skills
    • Self-motivated with attention to detail
    • Strong analytical skills
    • Knowledge of menu items and service as well as overall restaurant operations
    • Available to work when needed, including weekends, holidays, and nights