Swabber / COVID-19 Tech Open Availability Pop-up Locations - Miami, United States - Alliance Health

Alliance Health Miami, United States

3 weeks ago

Description

Job Description

Job DescriptionMIAMI AREA
**Pop up COVID-19 Swabber

Job Description and Responsibilities

The duties and responsibilities of this hybrid role include, but are not limited to:

Assisting the COVID-19 testing site through active and proactive patient service
Greeting and registering patients at the Site and checking in pre-registered patients
Responding to all customer and patient inquiries via phone call, email, and any other method of communication patient reaches out from
Returning any missed calls through Call Tracking Metrics or any other phone call system
Logging into your unique employee login for Call Tracking Metrics or any other phone call system
Booking and registering patients in GoMeyra and adding to the Google calendar when necessary
Verifying patient information, insurance, and documentation to ensure accuracy
Maintaining full knowledge of processes and systems, and studying new training materials
Administering all COVID-19 tests and services-Antibody, Nasal PCR, Antigen, etc...
Collecting and labeling vials, running results through the Antigen and/or Antibody reading cassette or any other results reading machine
Communicating with multiple couriers throughout the shift and coordinating specimen pick up and delivery outside laboratories
Maintaining a safe environment, following infection control protocols and abiding by HIPAA standards and regulations
Traveling between clinic locations, as required by the business needs
Visiting schools, camps, hotels, and other business partners locations to create awareness of our Company and services, and built rapport, relationships, and presence
Visiting schools, camps, hotels and other business partner locations to administer COVID-19 screenings and tests
Running the in-house lab, maintaining logs, ensuring proper disposal of biohazards
Verify that the samples collected that are being sent to the outside lab contain the correct specimen, date, time and other sample collection identifiers
Sanitizing, organizing and cleaning the location after each patient; and at opening and closing
Ensuring all equipment is placed safely and correctly when arriving and leaving scheduled shift
Assisting Team Lead with inventory compilation, ensuring sufficient supplies and PPE are available
Stand outside the company van periodically to spark conversation with prospective patients and hand out flyers or information literature
Maintaining logs and spreadsheets by entering and tracking data
Collect payment and fill out a cash log.
Maintaining communication via the company's chat and notifying shift changes such as starting/ending shifts, break, lunch, incidents, etc.
Provide pictures of the clinic at the start/end of shift as well as providing a recap of tests performed during shift.
Any other duties that are needed to set in motion the vision, and fulfill the company mission, and abide by the values of our organization

Skills and Qualifications

Excellent customer service experience
Open schedule availability
Punctual
Willingness to learn and work in all areas of the business
Ability to adapt to rapid changes
Ability to multitask and prioritize tasks
Positive attitude/team player
Computer savvy
Reliable and professional
Presentable appearance, cleanliness, and good hygiene
Able to communicate effectively and respectfully with supervisors and colleagues
Ability to work in outdoor locations
Consentment to background check prior to and/or throughout employment
Consentment to drug screening check prior to and/or throughout employment

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