Product Manager Genesys Cloud - Austin, TX

We are seeking an experienced Product Manager – Assisted Service to lead the modernization of our customer service platforms. · 7+ years of product management experience in customer service or contact center technology. · Genesys Cloud CCaaS expertise is required (must-have). · ...

We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. · ...

We are seeking an experienced Product Manager – Assisted Service to lead the modernization of our customer service platforms.This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment. · ...

We are seeking an experienced Product Manager Assisted Service to lead the modernization of our customer service platforms.This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment, with Genesys Cloud expertis ...

Acrisure is seeking a Genesys Cloud Architect to drive designing, implementing, and optimizing enterprise-grade contact center solutions using Genesys Cloud CX. · ...

This position will serve as the Application Architect II for HHSC state owned Genesys CX3 CCaaS Cloud solution. · This role will work closely with HHSC resources and vendor resources for support and management of the platform. · The ideal candidate for this role will have good le ...

We are seeking an experienced Product Manager with deep expertise in Contact Center Technology, · specifically Genesys Cloud.The ideal candidate will bring strong functional and technical knowledge of Genesys workflows, · self-service capabilities, and AI-driven automation. · ...

We are seeking a Senior Manager, Online Communities to join our Customer Success Digital Transformation team.In this role, you will serve as the face of community for the Genesys Orchestrators program while leading an established team of online community professionals. · You will ...

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. · Join the team and create the future of customer experience together. · The Strategic Finance team at Genesys partners with senior leadership to drive financial planning ...

We are seeking an experienced Product Manager Assisted Service to lead the modernization of our customer service platforms. This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment, with Genesys Cloud experti ...

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together. · The Knowledge Management Expert – HR Transformation and HR AI Enablement will lead the development ...

The position involves performing complex business and systems analysis in support of the Consumer Relations Division (CRD), serving as the primary analyst for the Genesys Cloud contact center platform. · Work involves analyzing contact center operations, workflows, and system nee ...

Genesys empowers organizations to improve loyalty by creating best experiences for customers. · We employ 6000 people across globe who embrace empathy and collaboration. · Join team create future customer experience together · Genesys seeking highly motivated Tax Analyst join gro ...

Genesys is seeking an experienced Labor & Employment Counsel to provide practical legal advice regarding employment and labor matters on a global basis. The ideal candidate will have at least 8 years of experience in law firms and/or in-house roles. This role partners closely wit ...

We employ more than 6, · 000 people across the globe who embrace empathy · and cultivate collaboration to succeed. · Mentoring project leaders · Optimizing processes · ...

Performs complex business and systems analysis in support of the Consumer Relations Division (CRD), serving as the primary analyst for the Genesys Cloud contact center platform. · ...

We are rapidly expanding our cloud practice and looking for a Google Cloud Solution Architect to design and deliver CX solutions leveraging Google Cloud technologies. · Lead solution and architecture design for Google Cloud CX projects · Create comprehensive architecture diagrams ...

Lead large-scale, · mission-critical technology initiatives across enterprise and public-sector environments. · Network infrastructure (WAN,LAN,wireless,routing-switching) · VoIP/Unified Communications · ...

The Business Development Representative (BDR) is a pivotal role responsible for driving high-quality pipeline growth through a blend of inbound and outbound efforts. · ...

The Business Development Representative (BDR) is a pivotal role responsible for driving high-quality pipeline growth through a blend of inbound and outbound efforts. · ...