-
Diesel Technician/Mechanic II
5 hours ago
Penske Truck Leasing Topeka, United States Full timeWhat's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...
-
Diesel Technician/Mechanic III
2 days ago
Penske Truck Leasing Topeka, United States Full timeAddress: 4725 US Hwy 24, Topeka, Kansas. · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained f ...
-
Diesel Technician/Mechanic III
21 hours ago
Penske Truck Leasing Lawrence, United States Full time650 S Union St. Lawrence, MA 01843 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet o ...
-
Diesel Technician/Mechanic III
21 hours ago
Penske Truck Leasing Lawrence, United States Full time650 S Union St, Lawrence MA 01843 What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet of v ...
-
Platform Consultant
1 week ago
Verint Systems Topeka, United StatesAt Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer ...
-
non-cdl driver
1 week ago
US Foods Holding Corp. Topeka, KS , USA, United StatesARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. · Join Our Community of Food People · The Non CDL Driver is a delivery position responsible for driving a company vehicle limited to a Gross Vehicle Weight (GVW) of The position w ...
-
Engineering Manager, Infrastructure
1 week ago
Kansas Action for Children Topeka, United Statesat CrowdStrike, Inc. in Topeka, Kansas, United States · Job Description CrowdStrike, Inc. · at CrowdStrike, Inc. in Topeka, Kansas, United States · Job Description CrowdStrike, Inc. · Full time · Posted 10 Days Ago · R16765 · #WeAreCrowdStrike and our mission is to stop brea ...
-
Senior DevOps Engineer
1 week ago
CyberArk Topeka, United StatesThis job was posted by : For more information, please see: Who we are: · CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine ...
-
Customer Support Center
1 week ago
Colgateinvestors Topeka, United StatesSite upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later. · A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Sci ...
-
Intake Specialist
4 days ago
ZINNIA Topeka, United StatesWHO WE ARE: · Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for s ...
-
Dual Role Technical Engineer
1 week ago
Kansas Action for Children Topeka, United Statesat Motorola Solutions in Wichita, Kansas, United States · Job Description · Company Overview · At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Becaus ...
-
Document Inspection Technician
1 week ago
Hill's Pet Nutrition Topeka, KS, United States Full timeNo Relocation Assistance Offered · # Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish ...
-
NON-CDL Driver
1 week ago
US Foods Topeka, United StatesARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. · Join Our Community of Food People · The Non CDL Driver is a delivery position responsible for driving a company vehicle limited to a Gross Vehicle Weight (GVW) of The position w ...
-
NON CDL Driver Needed
2 weeks ago
US Foods Holding Corp. Topeka, KS, United StatesARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. · Join Our Community of Food People · The Non CDL Driver is a delivery position responsible for driving a company vehicle limited to a Gross Vehicle Weight (GVW) of One year multi ...
-
Assistant Store Manager
1 week ago
Speedy Cash Inc Topeka, United States**Assistant Store Manager - Store 111** · at Speedy Cash Topeka, KS If you are looking for more than a job, join Speedy Cash to start your career · **We are providing new full-time team members with a $1000 New Employee Hiring Bonus** · ***** Paid out in two installments, the ...
-
Senior Assistant Store Manager
1 week ago
Speedy Cash Inc Topeka, United States**Senior Assistant Store Manager - Store 305** · at Speedy Cash Topeka, KS If you are looking for more than a job, join Speedy Cash to start your career · **We are providing new full-time team members with a $1000 New Employee Hiring Bonus** · ***** Paid out in two installment ...
-
Engineer, Systems Reliability
1 week ago
Kansas Action for Children Topeka, United Statesat T-Mobile USA, Inc. in Overland Park, Kansas, United States · Job Description · Be unstoppable with us · T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, an ...
-
Document Inspection Technician
1 week ago
Hill's Pet Nutrition Topeka, KS, United States Full timeNo Relocation Assistance Offered · # Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish ...
-
Building Engineer
5 days ago
CBRE Topeka, United StatesBuilding Engineer - Mobile · Job ID · 164039 · Posted · 22-Apr-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Engineering/Maintenance · Location(s) · Kansas City - Kansas - United States of America, Topeka - Kansas - United States of A ...
-
Building Engineer
1 week ago
CBRE Topeka, United StatesBuilding Engineer - Stationary · Job ID · 164210 · Posted · 23-Apr-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Engineering/Maintenance · Location(s) · Topeka - Kansas - United States of America · **About the role** · As a CBRE Bui ...
Customer Support Agent Platform Shift 2 - Topeka, United States - Colgateinvestors
Description
Site upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later.
A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.
Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.
We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.
A career at Hills Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Job Title: Customer Support Agent Platform Shift 2 No Relocation Assistance Offered
# Topeka, Kansas, United States
If this is how you see your career, Colgate is the place to be
Our diligent household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.
****Job Summary****
This role will deliver exceptional customer service to customers and consumers by answering platform related questions around program information, service, and product. Additionally, this role helps solve technical Platform issues, fix order issues, and maintain customer account information.
**Duties and Responsibilities**
Respond to customer inquiries and researching/resolving customer issues.
Provide quality service and support for both Hills consumers and customers in a variety of areas including, but not limited to product information, registration and password assistance, delivery inquiries, technical issues, EDI, Hill's to Home portal assistance, and finance questions.
Interact with, establish rapport, and create goodwill across Hill's partners by applying SOP's and increase exceptions as needed.
Analyze personal performance metrics to amplify strengths and opportunities for growth.
Participate within team to identify strengths and process improvements.
System support, issues identification, submitting IT ticket requests, and conducting systems testing.
**This is not an extensive list of duties or functions.**
****Education/ Experience****
High school diploma or equivalent
3+ years of experience in a customer service-related role
**Expected Areas of Knowledge, Skills and Abilities**
Strong digital literacy and excellent phone disposition
Ability to address issues, resolve complaints, and difficult customer conversations through standard and escalated SOP's
Excellent written and verbal communication skills
Ability to thrive in a fast-paced and sometimes high-pressure environment
Ability to reference technical product information to provide customer support
Positive and service-oriented demeanor
Sense of integrity and commitment to customer satisfaction
Passion for excellence with respect to treating and caring for internal and external customers
Demonstrate integrity and commitment to customer satisfaction and a passion for excellence while servicing customers
Possess a good work ethic and teammate mentality
Organizational skills with the ability to manage numerous projects and priorities at once
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Work that matters, fueled by passion for pets At Hills we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets.
HILL'S Prescription Diet therapeutic pet foods, HILL'S Science Diet and HILL'S Ideal Balance wellness pet foods are sold worldwide. Hills is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries. To learn more about Hill's and Colgate, please visit and , or find us on LinkedIn, Facebook, Twitter and YouTube.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.