- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
Office Administration Coordinator - Washington, United States - MEDSTAR HEALTH
Description
General Summary of Position
MedStar Washington Hospital Center is looking for an
Office Administration Coordinator in the Administrative- Hospital/Surgery department.
This position is full-time and the hours are 8:00AM – 4:30PM.
The Office Administration Coordinator plans, organizes,
and coordinates various team/department activities, and events in the office to
assure high quality care and efficient service to patients. Performs various
administrative duties such as typing, scheduling patient appointments, record
keeping, database administration, etc. Maintains statistical data and
distribution as required.
Primary Duties
Contributes to the achievement of established
department goals and objectives and adheres to department policies,
procedures, quality standards, and safety standards. Develops and
implements policies and procedures relating to the administrative functions
of the department. Complies with governmental and accreditation
regulations.
Answers telephone, screens and routes calls, takes
messages and provides prompt and appropriate assistance to callers.
Resolves problems/issues or directs callers to appropriate resources.
Picks up, opens and routes incoming mail and distributes correspondence
and other material. Receives deliveries.
Coordinates adherence to deadlines and secures various
results and requests for records both internal and external. Assists with
development and preparation of various reports and schedules. Manages the
collection and disbursement of statistical information related to the
department.
Investigates and resolves problems. Takes initiative
to determine appropriate action and resolution of various day-to-day
matters, issues and projects within scope of authority. Exercises
independent judgment with respect to real and potential problems and
brings such matters to the attention of appropriate party with recommended
action, when appropriate.
Manages the administrative function of the department.
Plans, organizes and coordinates special projects, programs and/or events
for the department. Maintains accurate database and filing system for the
department. Organizes and retrieves information on an ongoing basis.
Attends designated committee/management meetings and takes minutes.
Distributes correspondence and handles follow up related to the meetings
as required. Assures that confidential information and activities are
handled discreetly and classified information is safeguarded. Organizes,
schedules and confirms meetings and/or conferences. Reserves conference
rooms and equipment, selects and order refreshments/meals and composes
meeting notices and correspondence.
Serves as departmental liaison with internal
departments including Purchasing, Accounts Payable, and Payroll and also
with external vendors.
Monitors and orders supplies and requests maintenance
of office equipment. Reviews orders of supplies from other members of the
department. Prepares payment vouchers for goods and services received by
the department.
Prepares monthly statistical reports of charges or
expenses to the department budget.
Maintains current knowledge of technical, IT, computer
and business skills and developments. Communicates relevant information to
the work group.
Relates to peers, supervisor, and customers on a daily
basis effectively. Handles personnel related activities for the
department, including assisting leadership with physician and APP employee
evaluations, employee physicals, tuition assistance, property receipts,
and employee requisitions.
May assist in the coordination, processing, and
maintenance of applications, verification of credentials, department
orientation and/or other administrative activities for the physician
group. Participates in department planning and development including
preparation and justification for staff and equipment.
May assist in the training and orientation of
department staff. May initiate or make recommendations for personnel
actions and development as it relates to billing procedures and the
administrative function of the department.
May be accountable for assuring that the hospital
billing and office billing for the department is processed accurately.
Verifies the accuracy of all codes, documents, and signatures are correct
to submit to billing. Follows up with physicians when information is
missing from the fee ticket and ensures there is a fee ticket for each
patient seen.
May coordinate patient test result reporting with the
provider and if appropriate, scan and index these reports into EMR.
Responsible for entering all hospital new patients records into Centricity
and creating the medical record.
Participates in meetings and on committees and
represents the department and hospital in community outreach efforts as
required.
Participates in multidisciplinary quality and service
improvement teams.
Qualifications
High School Diploma or GED equivalent, Required.
Associate's degree secretarial, business, accounting
and computer courses, Preferred.
Progressively more responsible administrative job
related experience, Required.
Experience in a medical office or ambulatory health
setting, Preferred.
Strong working knowledge of Microsoft Word, Excel, and
Access software applications.
Excellent verbal and written communication skills.
Transcription skills, Preferred.
Notary License (NOTARY PUB) Commission as a notary
public in the District of Columbia and/or Maryland within 1 Year, Required.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.