PowerUpTech Program Manager - Buffalo - TechBuffalo

    TechBuffalo
    TechBuffalo Buffalo

    21 hours ago

    Technology / Internet
    Description

    Reports To: President & CEO

    Location: Buffalo, NY (Seneca One Tower)

    Work Mode: Hybrid

    Type: Full-Time

    About TechBuffalo

    Founded in 2020, TechBuffalo is a nonprofit talent-driven economic development organization. We are building a sustainable, inclusive, and accessible tech ecosystem by creating the talent density needed for companies to thrive in Western New York.

    TechBuffalo is seeking a strategic, highly organized, and mission-driven PowerUpTech Program Manager to lead the execution and strategic evolution of PowerUpTech, our flagship internship and early-career talent program.

    PowerUpTech transforms individual internships into a shared regional experience – bringing interns together across dozens of companies for shared professional growth, mentorship, and community-building that creates lasting ties and strengthens Buffalo's ability to attract and retain top talent.

    This role is responsible for managing the full lifecycle of the program: operational execution, talent experience, alumni engagement, employer satisfaction, and continuous improvement. You will work closely with students, colleges and universities, employers, ecosystem partners, and internal teams to ensure PowerUpTech delivers real outcomes and operates as Buffalo's early-career talent engine.

    You are equal parts program architect and operator – someone who can zoom out to see the system strategy and zoom in to make sure the details work.

    What You'll Do

    Program Strategy, Design & Execution

    • Own the execution and evolution of PowerUpTech as a year-round talent system – including extensions of recruitment, candidate preparedness, mentorship, and a digital platform to host it all.
    • Translate TechBuffalo's talent strategy into clear program design, timelines, and participant experiences.
    • Identify gaps, friction points, and opportunities across the talent journey and proactively design improvements.
    • Ensure PowerUpTech remains scalable, employer-relevant, and aligned with regional workforce needs.

    Talent Experience & Development

    • Oversee the participant experience from application through placement, mentoring, and post-program alumni outcomes.
    • Design and manage a mentoring framework that supports interns and early-career talent beyond the summer experience.
    • Identify best practices for engagement, support, and retention – and operationalize them across cohorts.
    • Ensure participants receive clear communication, meaningful support, and access to opportunity.

    Employer Engagement & Recruitment Extension

    • Manage employer participation, from orientation through program completion, creating a loop they are excited to opt back into.
    • Surface employer needs, behaviors, and constraints to inform program design and platform features.
    • Partner with the Engagement team to align employer recruitment, readiness, expectations, and outcomes.

    Platform Feedback & Systems Design

    • Serve as a core feedback loop between PowerUpTech operations and TechBuffalo's talent platform.
    • Inform platform design by translating real-world program needs, employer behavior, and participant feedback into actionable insights.
    • Collaborate cross-functionally to test, refine, and improve tools that support program delivery.

    Data, Insights & Best Practices

    • Track and analyze program metrics including participation, conversion, retention, and employer satisfaction.
    • Identify and document best practices across employers, institutions, cohorts, and competitive regions.
    • Contribute to internal reporting, funder updates, and strategic planning with data-informed insights.
    • Ensure accurate and consistent data entry across internal systems.

    Cross-Team & Ecosystem Collaboration

    • Work closely with Communications & Engagement to support storytelling, events, and employer-facing materials.
    • Collaborate with partners across education, workforce, and industry to strengthen alignment and outcomes.
    • Support orientations, workshops, convenings, and ecosystem touchpoints tied to PowerUpTech.

    Compensation & Benefits

    • Salary Range: $65,000-$75,000, with opportunity for a performance-based bonus.
    • Comprehensive health, dental, and vision benefits.
    • Retirement plan with match.
    • Flexible PTO and hybrid schedule.
    • Professional development opportunities.
    • Access to the 43North Foundation network and Buffalo's innovation ecosystem. 

    To Apply

    • Send your resume and a brief note to Greg Pokriki,  

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