Call Center Representative - West Palm Beach, FL
5 days ago
Job summary
The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development
Representative This is an exciting opportunity in a growing fast paced industry Located at Napleton's Call
Centre in West Palm Beach the BDC Representative is responsible for handling internet inquiries and phone leads NO COLD CALLS to generate appointments for the dealership sales departments Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states Our strength comes from the more than 3500 employees nationwide We are currently one of the largest automotive groups in the country providing incredible growth opportunity What We Offer $800 per week minimum guaranteed in your first month Opportunity to earn $35,000-$70,000 per year hourly pay + performance-based commissions Hybrid schedules available for tenured employees Fun fast-paced diverse environment Various shifts available with many flexible scheduling options Family Owned and Operated – 90+ years in business Medical Dental and Vision Insurance 401K and additional benefits Paid Vacation and Sick Time Paid Training Discounts on products services and vehicles Growth Opportunities Job Responsibilities Handle incoming outgoing phone calls emails Prospect follow-up calls set appointments for service sales gauge customer satisfaction Answer customer internet inquiries by both email email Schedule sales appointments reschedule no show customers Contact customers based on current marketing incentives Follow up with existing potential customers to generate leads close sales Explain product performance application benefits to prospects describing all optional equipment available for customer purchase Follow up in a manner that results in the customer visiting the dealership Maintain a prospect owner follow-up system that encourages repeat referral business contributes to customer satisfaction Other duties as assigned by management Job Requirements Excellent computer skills required Knowledgeable call center environment NO COLD CALLS Automotive experience helpful but not required Able communicate persuasively with customers set appointments Willingness undergo background check accordance local law/regs Bilingual plus We are equal opportunity employer prohibit discrimination/harassment without regard race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity expression or any other characteristic protected federal state or local laws IND1 NPC
Job description
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