Patient Financial Rep 2 - Sayre

Only for registered members Sayre, United States

2 weeks ago

Default job background
Full time

Job Summary

The Patient Financial Representative II concentrates on single billing office customer service needs of patients and collection of patients' delinquent accounts through automatic call distribution (ACD), scheduled appointment lists, self-pay follow up work queues, face-to-face contact and mail.

Responsibilities

  • Provides excellent customer service and alternate methods of payment to resolve self-pay account balances through patient communication initiated by incoming calls.
  • Informs and explains any outstanding balance to patients.

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