Hospitality Manager - Dallas
15 hours ago
Job summary
We are looking for an Accommodation Operations & Guest Services Manager to join our dynamic team. The candidate must have relevant experience in the planning and delivery of inter-city travel management areas for a hospitality program.The role involves planning, budgeting, scheduling and managing all guest and staff travel logistics leading up to and during the event.
Responsibilities
- Support with guest inquiries, preferences and special requests
Craft compelling messaging that reflects brand tone and event objectives across all guest communications
Contribute content to support the creation of guest communication materials,
aimed at informing clients and their guests of VIP hospitality program logistical details & key operational information (pre-departure information, Guest App , itineraries) - Suport onsite within client operations HQ during tournament window (June-July)and help resolve guest issues last-minute change requests
- Astistance with post event reconciliation reporting documentation
Job description
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