KUSCP Front Desk Patient Care Coordinator - S Fair Oaks Ave Pasadena, California, United States
16 hours ago
Job description
DescriptionFront Desk Patient Care Coordinator
Responsibilities:
Front Desk Patient Care Coordinator duties will consist of, but are not limited to:
- Greet the patient and family and is sensitive to their needs.
- Scheduling of surgical cases.
- Maintains appointment schedule for patients. Coordinates patient schedule with surgery schedule.
- Ensures that patient charts are pulled, and information is accurate prior to the surgery date.
- Screens, takes messages, routes incoming calls, and assists out-going calls.
- Responsible for keeping current registrations of patients, insurance companies and referring doctors.
- Processes and gives receipt for monies received from patients and is responsible for the petty cash fund.
- Takes down name and number of the adult (18 or over) taking the patient home and follows the center's procedures relating to the patient's departure.
- Set up basic patient charts for each new patient, responsible for filing and auditing patient charts, checking for completeness and accuracy of the medical transcription.
- Refer charts back to appropriate staff and surgeons for completion.
- Compile quarterly reports on medical record deficiencies and assist with peer review for the Quality Assurance and Performance Improvement (QAPI) Coordinator.
- Assure the confidentiality of all records by the required permission of the patient for releasing the chart information.
- Follows all HIPAA guidelines when handling patient records.
- Assure that all surgical charts are locked at the end of the day.
- Ensure subpoenas and record requests are handled correctly and in a timely manner.
- Ability to train and supervise new personnel for the front office area.
- Acts as a liaison between the surgical team and the patient's family.
Key Competencies:
To perform in this position successfully, an individual should demonstrate the following competencies:
- Organization: Prioritize and plan work activities.
- Problem Solving: Use time efficiently; Identify and resolve problems in a timely manner; Develop alternate solutions.
- Judgment: Gather and analyze information in a skillful manner; Includes appropriate personnel in decision making process; Exhibits sound and accurate judgment
- Task Management: Effectively juggle multiple tasks.
- Quality: Demonstrate accuracy and thoroughness.
- Patient-centric Service: Look for ways to improve and promote quality and efficiency Respond promptly to patient's needs; always Maintain composure and professionalism; Excellent telephone techniques and rapport.
- Adaptability: Able to deal with frequent changes, delays, or unexpected events; Able to work well under pressure.
- Dependability: Complete tasks on time or notifies appropriate person of alternate plan.
- Teamwork: Balance team and individual responsibilities; Contribute to building a positive team spirit.
- Safety and Security: Maintain patient confidentiality; Observes safety and security procedures; Adheres to the center's Policies and Procedures and HIPAA guidelines.
Qualifications:
- High school graduate or equivalent.
- General office experience preferred.
- Must have current BLS certification.
- Has full command of the English language, both verbal and written.
Similar jobs
+ The Care Coordinator for Agave will conduct ongoing tenant engagement to encourage participation in support services under a Housing First model. · ...
1 month ago
Are you passionate about making a meaningful impact in the lives of older adults? Do you thrive in a collaborative environment, focused on community, care, and service? Partners In Care is looking for a dedicated Member Care Coordinator to oversee the delivery of specialized non- ...
1 day ago
Total Vision LLC está buscando un Coordinador de Atención al Paciente. Se requiere experiencia en optometría o industrias relacionadas. · Responsabilidades incluyen recibir a pacientes, realizar tareas administrativas y mantener organizada la recepción. · Warmly greet incoming pa ...
2 days ago
The Care Coordinator position reports to their assigned Care Coordination Supervisor and the Assistant Director Care Coordination. The primary objective of the Care Coordinator is to empower guests to overcome barriers, build self-sufficiency, and achieve positive housing outcome ...
2 weeks ago
We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment. · Warmly greet incoming patients upon entering the practice and complete the check-in process. · Admi ...
1 month ago
The Patient Care Coordinator will warmly greet incoming patients and complete the check-in process. · ...
1 month ago
The Care Coordinator for Agave will conduct ongoing tenant engagement to encourage participation in support services under a Housing First model. · A Bachelor's degree in Social Work or related field. · Minimum of two (2) years of experience in human service-related fields. · ...
1 month ago
Under the general direction of the Manager, Assistant Manager, Clinical Program Manager or other manager/supervisor in KP behavioral health department (e.g. medical social work, psychiatry, addiction medicine), the Behavioral Health Care Coordinator will provide screenings, asses ...
4 days ago
Roze Room is a leading provider of Hospice and Palliative Care, celebrating 25 years of service to Southern California communities. · Full Time Hospice/Palliative Care · Clinical Care Coordinator · Licensed Vocational Nurse (LVN) · This is a Field Position · (Coverage areas inc ...
1 day ago
+ Under the general direction of the Manager, Assistant Manager, · Clinical Program Manager or other manager/supervisor in KP behavioral health department · (e.g. medical social work, psychiatry, addiction medicine), · The Behavioral Health Care Coordinator will provide screenin ...
5 days ago
The Behavioral Health Care Coordinator will provide screenings, assessments, coordination and implementation/evaluation of social services to patients and their families in order to aid them in coping with medical, · social, · emotional and economic difficulties.Makes connections ...
3 days ago
Glendale Memorial Hospital offers comprehensive patient care including the colorectal surgery institute, extensive 7D surgical services, and an award-winning heart center. · The hospital designated a Primary Stroke Center by Los Angeles County Emergency Medical Services. · RN Car ...
2 weeks ago
Glendale Memorial Hospital offers comprehensive patient care including the colorectal surgery institute and an award-winning heart center. RN Care Coordinators are responsible for overseeing the progression of care and discharge planning for identified patients requiring these se ...
2 weeks ago
Glendale Memorial Hospital offers comprehensive patient care including the colorectal surgery institute, · a gastrointestinal program, and is a Los Angeles County approved primary stroke center. · ...
1 month ago
Under the general direction of the Manager, Assistant Manager, Clinical Program Manager or other manager/supervisor in KP behavioral health department (e.g. medical social work, psychiatry, addiction medicine), the Behavioral Health Care Coordinator will provide screenings, · ass ...
4 days ago
The RN Care Coordinator performs this role to meet the individual's health needs while promoting quality of care, cost effective outcomes and by following hospital policies, standards of practice and Federal and State regulations. · RN Care Coordinators are responsible for overse ...
1 month ago
This position identifies barriers to medical compliance such as lack of transportation and ensures services are delivered and continuity of care is maintained. · The position analyzes the home and community environment and makes autonomous decisions regarding appropriate care pla ...
6 days ago
The Behavioral Health Care Coordinator will provide screenings, assessments, coordination and implementation/evaluation of social services to patients and their families in order to aid them in coping with medical, social, emotional and economic difficulties. · Bachelors Degree i ...
4 days ago
Under the general direction of the Manager, Assistant Manager, Clinical Program Manager or other manager/supervisor in KP behavioral health department (e.g. medical social work, psychiatry, addiction medicine), the Behavioral Health Care Coordinator will provide screenings, · ass ...
3 days ago
The Care Coordinator will coordinate care for patients through outreach, · the authorization process, · scheduling of appointments, · and health education. · ...
1 month ago
The Client Care Coordinator plays a critical role in supporting clinic operations,patient experience,and care continuity in our outpatient physical therapy setting. · This position serves as a primary and lead coordinator for front desk and administrative operations, · ensuring a ...
2 weeks ago