Office Specialist (20710980) - Los Angeles, CA

Category · Behavioral Health · Region · Los Angeles Area · Job Type · Full-Time · Close Date · 3/6/2026 at 11:59pm or until 100 applicants · Salary · $25.03-$30.42 Hourly · Additional Questionnaires · Pre-qualification and Supplemental · About Tri-City Mental Health Authority · T ...

Job description

Category

Behavioral Health

Region

Los Angeles Area

Job Type

Full-Time

Close Date

3/6/2026 at 11:59pm or until 100 applicants

Salary

$25.03-$30.42 Hourly

Additional Questionnaires

Pre-qualification and Supplemental

About Tri-City Mental Health Authority

Tri-City Mental Health Authority is a public agency serving the diverse communities of Pomona, Claremont, and La Verne.

Established in 1960, Tri-City Mental Health Authority (TCMHA) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and dedicated collaboration with the community it serves, TCMHA has successfully created an integrated system of care that ensures access and enhances mental and emotional health. Available services include but are not limited to psychotherapy, clinical case management, medication support, peer-to-peer support, psychoeducation, linkage and referral, vocational training and support, socialization activities, and community outreach.

Please review the special instructions before applying for this job opportunity.

Location

2008 N Garey Avenue Pomona, 91767

Description

THE POSITION

$2500 Sign-on Bonus

Tri-City is currently hiring to fill one full time vacancy for an Office Specialist within our Access to Care ("ATC") Team. The Office Assistant positions are for experienced clerical staff who will provide a variety of clerical and administrative program support duties within a behavioral health clinical setting for the ATC Team, but will primarily assist with the ATCs registration process. This position will be responsible for a high volume of data entry and electronic health record entries. This position will report to a Clinical Supervisor.

This position will perform the following essential duties, including, but not limited to:

• Performs technical and procedural work in support for an assigned department, division, or program; applies technical procedures, methods, and techniques to support program and functions and processes; monitors and explains operational and program requirements and processes to various stakeholders.
• Provides information to the public or Authority Staff that requires the use of independent judgment, compliance with laws and interpretation of policies, rules and procedures.
• Greets and provides general information to clients, visitors, vendors, and staff, in person and on the telephone, in a professional manner; schedules appointments and meetings and maintains calendars; assists clients by referring them to applicable sources of information; distributes applications and forms and explains how to complete them; answers requests for information by consulting various available sources.
• Verifies and reviews calculations, forms, data, and reports for accuracy, completeness, and conformance with established Authority regulations and procedures.
• Types, formats, edits, revises, proofreads, tracks, and prints a variety of narrative, statistical, and technical documents, reports, correspondence, spreadsheets, and other documents and materials.
• Inputs, updates, tracks, and extracts information into appropriate databases and billing systems; searches records and files for data.

Ideal Candidate

Education and Experience

Education:

• Equivalent to completion of the twelfth (12th) grade.

Experience:

• Three (3) years of increasingly responsible clerical and administrative support experience

Preferred candidates will be bilingual in Spanish, but it is not required.

Any combination of education and experience that would provide the required knowledge, abilities and skills may be considered as qualifying.*Candidates may be hired above the minimum salary range depending on qualifications (DOQ).

Benefits

FULL-TIME EMPLOYEE BENEFITS:

Sign-on Bonuses: $2500 for eligible positions.

Merit Salary Increases: Annually based on performance, budget availability and supervisor approval.

CalPERS Pension: 2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 7.75% for PEPRA. No Social Security.

Vacation: 80 hours per year, increasing with years of service with a maximum of 240 hours; cash out option available.

Sick Leave: Full-Time employees = 88 hours per year with no cap.

Holidays: 11 paid holidays per calendar year plus an additional 16 hours of Floating Holidays.

Longevity Pay: $2500 at 5 years of service; $5000 at 10-35 milestone years of service.

REVISED Flexible Work Schedule: 9/80, 4/10 and/or intermittent teleworking, where applicable and approved by supervisor. **

Health Insurance: Medical (Kaiser HMO), dental (MetLife PPO) and vision coverage (EyeMed) of which 80% is paid by Tri-City Mental Health Authority (TCMHA).

Life Insurance: Paid at one time annual salary, paid by Tri-City MHA with additional optional coverage available.

Deferred Compensation (457b): Available to interested employees; no employer match.

Additional Optional Benefits: EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On Call Pay, Employee Referral Fee Program, Loan Forgiveness, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME) and more.

**Availability of flexible schedule and days of regular day off is dependent upon the needs of the Department and approval from Management.

Special Instructions

REQUEST FOR ACCOMMODATION: Tri-City Mental Health Authority will make reasonable accommodations in the recruitment process to accommodate disabled applicants. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at hr-

Tri-City Human Resources Department may contact candidates via email or phone. Please pay attention to both forms of communication as information regarding application status may be made by email or phone.

Tri-City does not cover the cost of relocation fees.

Recruitment Contact

Contact email:

hr-