Senior Product Specialist - Hillsboro, United States - Hitachi Automotive Systems Americas

Description

Senior Product Specialist (MAD-SN-OR) page is loaded

Senior Product Specialist (MAD-SN-OR)

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locations

(HTA) NCP (Hillsboro, OR)

time type

Full time

posted on

Posted Yesterday

job requisition id

R


Location:
(HTA) NCP (Hillsboro, OR)


Job ID:
R


Date Posted:

Company Name:
HITACHI HIGH-TECH AMERICA, INC.


Profession (Job Category):
Sales, Marketing & Product Management


Job Schedule:
Full time


Remote:
No


Job Description:

POSITION:
Senior Product Specialist


DIVISION:
Metrology and Analysis Systems Division (MAD)


COMPANY:
Hitachi High-Tech America, Inc. ("HTA")


TRAVEL:
Up to 30% (domestically and internationally)


REMOTE WORK:
Hybrid (+50% Onsite) – Onsite 90% / Remote 10%


EXPECTED PAY RANGE:
$123,065 - $169,214 annually

This pay range is for the position's base pay only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.

POSITION SUMMARY

The Senior Product Specialist (SPS) is responsible for providing technical presentations, discussions, and technical support to existing and potential FIB-SEM and TEM customers.

The SPS must collaborate with sales and marketing to both enable the company to meet or exceed the needs of our customers and achieve sales plan goals.

The SPS will often utilize interactive communication skills with customers, factory engineers, and vendors to ensure effective support of the company's product lines.

Primary applications field for the SPS is the failure analysis (FA) of semiconductor devices using FIB-SEM and TEM. So, the SPS requires strong technical background in semiconductor FA using FIB-SEM and TEM.

The SPS will work closely with the Applications Engineering department and Sales department on defining applications for product strategies and roadmaps for FIB-SEM and TEM product lines.

The SPS will communicate and work with the Sales department to promote and demonstrate products to potential customers. The SPS may attend and participate in conferences, exhibitions, and industry shows.

PRIMARY RESPONSIBILITIES
Deliver compelling product presentations
Provide sample-run activities and product demonstrations to customers
Conduct technical product training on instruments and applications for customers and internal staff
Understand and provide technical solutions to customer's technical requirements through applications support
Develop application notes (marketing collateral) for the appropriate product line
Generate technical data for advertising, proof statements, journal publications, and other types of documentation
Review and edit marketing documents and other written documents/reports for technical accuracy
Provide sales staff with technical information in order to help them respond to customer issues and questions
Analyze customer samples for sales opportunities and technical suppor
Assist internal staff and customers with technical support and application issues
Review customer application needs with sales staff
Serve in a technical support role during sales calls
Resolving technical product line issues and problems
Key account technical management
Provide technical requirements to the factory for continued and next generation product development
Other duties as assigned
EDUCATION, LICENSES, and/or CERTIFICATION REQUIREMENTS
Master's Degree in related field required or equivalent combination of education and experience
PhD in Biology, Physics, Materials Science, Chemistry, Biochemistry, or related field preferred
EXPERIENCE and TRAVEL REQUIREMENTS
Eight (8) or more years' experience in related materials science applications or semiconductor FA applications
Eight (8) or more years' experience working with FIB-SEM and TEM instrumentation
Transmission Electron Microscope (TEM), Scanning Electron Microscope (SEM) and Focused Ion Beam (FIB) experience is strongly preferred
Programming experience in scripting languages, Python, C, and C++ is a plus
Project management experience is a plus
Experience developing new products, technical functions, or applications through customer collaboration is a plus.
Domestic and international travel up to 30%
KNOWLEDGE, SKILLS, and/or ABILITIES REQUIREMENTS / SAFETY REQUIREMENTS
Must have organizational, analytical, problem solving, and customer service skills
Ability to speak and present in front of audiences/classes, including educators
Demonstrated leadership skills with a strong work ethic and willingness to work with others in a team setting
Knowledge of technical documentation techniques
Thorough and proven knowledge of laboratory practices, procedures, and equipment
Ability to follow safety protocols and procedures and put safety first at all times
Intermediate Microsoft Office skills with a focus on Excel, Word, PowerPoint, and Outlook
Ability to effectively communicate through phone, email, text, and any form of social and/or digital media
Ability to work well independently and within a group
Strong written and verbal communication skills in English
Ability to speak and comprehend Japanese a plus
Equal Opportunity Employer

(EOE)-Females/Minorities/Protected

Veterans/Individuals with Disabilities
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

HTA

About Us

Hitachi brings together the world's greatest minds to help breathe life into new possibilities – and drive innovation for a better future.

That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges.

Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues.

Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers.

And there's no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.

To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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