Certification Technician I - Albany, NY, US,

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · Position Summary · After spending six to nine months in the field with senior technicians and successfully com ...

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

After spending six to nine months in the field with senior technicians and successfully completing a training class, a Certification Technician I independently tests a wide variety of HEPA-filtered devices such as biological safety cabinets and chemical fume hoods at Customer sites. Responsibilities include effectively communicating results and ensuring Customer satisfaction. This position also supports cleanroom certification projects working under the supervision of a senior technician.

Duties

• Performs routine certification and repairs of devices that contain HEPA filters and cleanrooms at Customer sites. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, and adjusting/calibrating by using standard and specialized tools and test equipment %)
• May perform specialty work such as ASHRAE 110 fume hood testing, National Sanitation Foundation (NSF) accredited certifications, VHP room decontamination, Environmental Monitoring (EM), or compressed air testing upon successful completion of optional internal or external training classes. (0-20%)
• Utilizes computer technology to record and upload testing data preferably while at the Customer site. Performs administrative duties promptly as assigned. (10%)
• Follows Customer protocols when entering and exiting facilities and abides by all STERIS and Customer Health & Safety procedures. Acts as a positive ambassador for STERIS at Customer sites. (10%)
• Ensures Customer satisfaction through proactive communication and commitment to resolving Customer issues and answering questions. (10%)
• Communicates regularly with lead technicians, dispatch, and management regarding any changes to the expected schedule and outcomes of service visits at Customer sites. (10%)
• Maintains and is responsible for personal tool and testing equipment inventory. (10%)
• Identifies potential business growth opportunities and communicates leads to management and sales. (10%)

Education Degree

High School Diploma or GED

Required Experience

• Minimum 1-2 years of experience in a Customer facing position
• Safety mindset
• Strong communication skills
• Technical aptitude
• Troubleshooting and problem-solving skills
• Proficiency with computers and Windows software
• Organizational skills
• Ability to work well independently and in team environments
• Good driving record and valid license
• Must be able to be compliant with hospital/customer credentialing requirements

Pay range for this opportunity is $ $27.37. This position is eligible for bonus.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company's 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.