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  • Laundry Attendant - Charlotte - Sonesta International Hotels

    Sonesta International Hotels
    Sonesta International Hotels Charlotte

    3 weeks ago

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    Description
    Job Description Summary
    The Laundry Attendant works with the Housekeeping Management Team to maintain the commercial laundry facility. Responsibilities include cleaning and storing linens in a timely, organized manner to meet the hotel's laundry needs.

    Job Description
    Duties and Responsibilities:
    • Deliver exceptional service according to Sonesta G.U.E.S.T. standards.
    • Receive soiled laundry, sort items by kind, color, and soil level, and record damaged or stained items.
    • Operate washers and dryers according to hotel standards and manufacturers' guidelines.
    • Monitor laundry supplies and equipment for sufficiency and functionality.
    • Fold and store clean linens, reporting damages to supervisor.
    • Clean assigned rooms or areas according to established standards and procedures.
    • Notify supervisor when service is completed to facilitate room preparation.
    • Report needed repairs or unsafe conditions to supervisor.
    • Respond to guest complaints and requests, ensuring corrective action for complete guest satisfaction.
    • Minimize waste of supplies and amenities within the laundry and housekeeping departments.
    • Handle lost and found items according to established procedures.
    • Assist with deep cleaning projects as needed.
    • Promote teamwork and quality service through daily communication with other shifts and departmental management.
    • Ensure compliance with federal, state, and local laws regarding health and safety services.
    Additional Job Information/Anticipated Benefits
    Benefits
    • Medical, Dental, and Vision Insurance
    • Health Savings Account with Company Match
    • 401(k) Retirement Plan with Company Match
    • Paid Vacation and Sick Days
    • Sonesta Hotel Discounts
    • Educational Assistance
    • Paid Parental Leave
    • Company Paid Life Insurance
    • Company Paid Short Term and Long Term Disability Insurance
    • Various Employee Perks and Discounts
    • Hospital Indemnity
    • Critical Illness Insurance
    • Accident Insurance
    Please submit a full application with resume upon submitting your application.

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