Director of E-commerce - Norco
2 days ago

Job summary
We are hiring a Director of Customer Support to build a modern, high-leverage, omni-channel support organization that scales with rapid growth while delivering a brand-differentiated, white-glove customer experience.This is a build-and-transform role. Your mandate is to design the system, team,
and playbook for 2026 and beyond.
Responsibilities
- Gorgias Mastery & Automation Leadership
- Turn Support into a Revenue & Loyalty Engine
- Owne CX Levers & Economics
Job description
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