Business Experience - Pittsburgh

Only for registered members Pittsburgh, United States

1 month ago

Default job background
Full time

Job summary

We are all united in delivering the best experience for our customers. The Business Experience & Planning Specialist Sr is responsible for designing, delivering, and governing the training programs that ensure attorneys and staff can effectively use the Corporate Governance's knowledge management system.

About the Role
The Business Experience & Planning Specialist Sr will lead the strategy, curriculum development, and change enablement efforts that drive consistent legal practice and empower teams to fully leverage the document management system.

Key Responsibilities
- Develop and execute a department‑wide training strategy that promotes core KM behaviors.
- Design and deliver role‑based curricula for attorneys, paralegals,< br>and operations staff.
- Monitor,< br>measure,< br>and report on DMS (iManage) adoption and compliance.
  • Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.

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