Integration Specialist - New York, United States - Teksalt

Description

Job Description

Job DescriptionWe are looking for experienced Integration Specialist in Brooklyn, NY. 12+ of Integration Experience (Some Experience with VOIP). Some experience with Public Safety. Knowledge & Information of NENA Next Gen 911 standards. If you or know anyone would be interested please reach out to me at Job DescriptionReview business and requirements analysis and design documents, provide comments. Review test, Implementation, and cutover plans. Advise operational and technical team members. Understand customer requirements, both technical and operational. Collaborate with business partners to manage testing support.

SCOPE OF SERVICES: Review business and requirements analysis and design documents, provide comments.
Review test, Implementation, and cutover plans.

Advise operational and technical team membersUnderstand customer requirements, both technical and operationalCollaborate with business partners to manage testing support
Skills & Experience: 12+ of Integration Experience (Some Experience with VOIP)Some experience with Public SafetyKnowledge & Information of NENA Next Gen 911 standardsAdditional Call center experience - Conducted business and technical requirement analysis, testing, and execution in support of call center campaign.

Additional Call center experience - Managed IVR Scripting, managing call center clients, Performed hands-on fixes at the desktop or application level.

BS/BA undergraduate degreeExperience supporting a major call center system such as Vesta, Genesys, Five9, NICE CXone, Twilio, Avaya, RingCentral.

Knowledge of protocols such as VOIP, SIP, RTP, SS7As a Next Gen 911/Telephony SME, they would evaluate and recommend NG911 solutions involving- Emergency IP Network (ESINet) and NextGen Core Services (NGCS) network architecture.

Collaborate and adhere to NYC policies and procedures/standards, and industry best practices for NENA-i3 compliant network and infrastructure design and implementation.

Experience with standard software development lifecycle processes used within the systems development organizations.
Experience with writing business and requirements analysis documents (both operational and technical) and providing commentary.

Experience configuring Oracle's Session Border ControllerExperience developing comprehensive test plans / use cases / scenarios, define expected testing results, analyze and triage defects reported.

Thank you,
Praveen
TekSalt Solutions