Senior User Experience Researcher 74507 - Plano, United States - Onward Search

Description

Onward Search is hiring a

Sr. UX Researcher

for a top-tier financial client on a 9-month contract basis that has the opportunity to extend and/or FTE.

Notes :
Must be able to go on-site to the Plano office 3-days a week.


Summary :

Product Designers are part of multi-disciplinary teams, including Experience Researchers and Content Designers, committed to designing the future of banking.

Experience Researchers scope and craft research strategy, conduct research, and deliver actionable insights on moderately complex research initiatives.

Experience Researchers are part of multi-disciplinary teams, including Product Designers and Content Designers, committed to designing the future of banking.

They are also expected to participate in cross-functional collaboration with Product Managers and Engineers, informing prioritization, planning, and decisions along the way to execution.

expect you to have strengths in the core user research parts of this process, and a desire to continually broaden and improve your skills.

Responsibilities :
and plan moderately complex research initiatives, including generative and formative research
administer, and report on these research studies, and produce associated materials (e.g., research agendas, discussion guides, generative exercises etc.)
findings, insights, and recommendations in compelling reports; translate complex concepts into meaningful and actionable recommendations, including the design of visual frameworks and diagrams to support data
cross-functional Design Thinking exercises using research findings as a starting point
with Product Management and Product Design in contributing to product requirements, including specifying desired outcomes
findings to team members and stakeholders from multi-disciplinary backgrounds and varying organizational levels
business understanding into framing research and findings and recommendations


Qualifications :
Degree in relevant research or design discipline (e.g., Interaction Design, HCI, Anthropology, Cognitive Science), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
evaluative User Research skills; continued development in adjacent skills such as UX Writing, Information Architecture, and Interaction Design
planning and conducting a variety of methodologies and approaches, knowing the strengths and weaknesses of each
to lead a moderately complex research study from beginning to end independently
work involves collaboration within design teams (with UX Researchers, Product Designers and Content Designers) and cross-functionally (Product Management, Engineering)
in presenting findings and insights to team members and stakeholders from multi-disciplinary backgrounds
experience with UX Research tools for diary studies, remote research, and usability testing
understanding of Accessibility Guidelines and Inclusive Design practices
understanding of and experience with ethnographic, contextual inquiry, generative/exploratory research techniques would be strongly favored
project planning and management skills

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