- Perform configuration, integration, custom programming, and other hands-on technical activities in relation to implementation of ServiceNow.
- Implement ServiceNow customization's including: UI Policies, UI Actions, Business Rules, Client Scripts, workflow administration, integration, data import, and ACLs including advanced scripting of each.
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, Service Portal, Service Catalog, Catalog Items, Record Producers, Order guides, Workspaces, etc. in ServiceNow.
- Participate in full software development life cycle: Requirements, Analysis, Design, Coding, Testing, Training, and Operational support. Participate in Agile/scrum process.
- Serve as an individual/lead contributor and/or team member on SAIC ServiceNow engagements and other key client stakeholders.
- Able to optimize schedules and budget based on priorities.
- You will create, manage, and track workflows to ensure work completion occurs in order, on time and on budget.
- Implement/Configure FSM End-To-End Data Tracking & Delivery of Products.
- Implement/Configure SPM focused planning, scoring, portfolio planning along with managing goals, resources, and allocations.
- Balance multiple scheduling priorities simultaneously.
- Analyze trends with KPIs, metrics, reports, and dashboards for Field Service Management.
- Product, Resource and Budget Phasing Projections in Strategic Portfolio Management.
- You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.
- General support, administration, and maintenance of ServiceNow platform and associated applications.
- Develop scoped applications that will utilize all the ServiceNow's platform functionality.
- Create and maintain API and data integrations between ServiceNow and other services, some potentially bi-directional. Develop systems integrations and process automation. Monitor health, usage, and overall compliance of ServiceNow and its applications.
- Bachelors and five (5) years or more experience or subsequent work experience within ITSM environment. U.S. Federal government consulting experience preferred.
- 4+ years of ServiceNow development skills with 4+ years of experience in an enterprise-level environment.
- Demonstrated experience with SPM and/or FSM.
- Experience supporting the customization, administration, and configuration of the ServiceNow tool.
- Experience with HTML, AngularJS, Jelly, and JavaScript.
- Experience with REST and web services.
- Experience in gathering project requirements and developing solutions.
- Ability to plan resource requirements from high-level specifications. Strong communications skills and the ability to explain complex concepts in plain language.
- ServiceNow CSA certification preferred, required within 6 months of hire.
- ServiceNow SPM and/or FSM certification(s) preferred.
- US Citizenship is required
- Candidate must be able to obtain DoD Secret clearance
- Active Secret clearance highly desired
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Senior Google Cloud Computing Engineer
2 weeks ago
SAIC Alabama, United StatesDescription · SAIC is seeking a Senior Google Cloud Computing Engineer. The candidate will be part of a team responsible for the architecture design, planning, management, support and oversite of the Cloud One Google Cloud environment. This team is responsible for standing up new ...
Senior ServiceNow Developer - Alabama, United States - SAIC
Description
Description
SAIC is seeking a Senior ServiceNow Developer/System Administrator with advanced expertise in ServiceNow, particularly in ITSM, SPM, and FSM. Initial implementation/configuration of SPM and FSM. Able to work in multi-customer environment with competing priorities.
Enjoy the opportunity to work with a matrixed team where you will have plenty of support. Our team is genuinely full of outstanding individuals that enjoy working together within a flexible environment.
Responsibilities:
Qualifications
US Citizenship / Clearance Requirements
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.