Manager -Software Engineering (Microsoft Stack) - Tampa, United States - BST Global

Description

Summary of Duties & Responsibilities

The Software Engineering Manager will lead and evolve our engineering discipline across the Audere and Platform & Integration (P&I) teams. You will leverage your expertise, experience, and passion to create and foster a high performing team that delivers quality and excellence to our clients.

The ideal candidate will have a strong technical foundation, extensive development experience in designing, developing, and implementing high performing, scalable SaaS applications built on AWS and Azure.With an authentic leadership style, you will be able to advance a culture of innovation, professional development, and continuous improvement.

Essential Functions

Domain Knowledge – deep expertise and knowledge in strategic and tactical planning, technical domain knowledge, as well as governance of software engineering standards, processes, policies, and procedures

• Plan and establish goals, objectives, and strategies to improve teams engineering delivery excellence
• Establish, document and train on methodology and best practices
• In cooperation with Director of Engineering, implement, evolve and enforce team processes, procedures, and standards in order to drive and establish repeatable, reliable delivery of best-in-class solutions
• Develop operational metrics and reporting frameworks to drive operational execution, transparency and efficiency
• Deep understanding of mature engineering practices with a focus on continuous improvement

Team & Technical Leadership – deep commitment to creating a highly collaborative, innovative and high performing engineering team that builds high quality, consumer-grade products

• Evangelize, support, and embody BST's Company Mission, Strategy and Values
• Foster a culture of accountability and commitment and own outcomes for personal and team activities
• Provide hands on technical oversight on project initiatives to promote, influence, and guide delivery excellence
• Ensure solutions are architecturally sound, performant, scalable, and maintainable
• Continuously assess, prioritize and advocate for the reduction of technical debt
• Coordinate with Technical Lead on organizing, planning and executing the teams work

Talent Management – solidexpertise and knowledge in resource management and staff performance management

• Responsible for supervising, monitoring, coaching, growing, disciplining and appraising individual performance
• Adjust the recruiting process as needed to identify, attract and hire highly skilled, qualified candidates
• Frequently monitor individual and team results to identify and proactively communicate development opportunities
• Monitor and enforce compliance of all Company and Group policies and procedures
• In collaboration with the Director of Engineering and Product Directors:

1. Identify, interview and hire the appropriate staff needed for the team
2. Develop the appropriate goals and objectives for individual staff, and measure the results in a quarterly appraisal process
3. Develop a training plan that supports the goals and objectives for the team in collaboration with the corporate training function
4. Provide career counseling and feedback to staff and team as appropriate
5. Review and approve weekly timesheets and PTO requests for the team

Skills & Competencies

The requirements below represent the required knowledge, skill, and ability to perform this job successfully.

Technical Skills

This role does not require active coding, but qualified candidates must have the skills to operate as a software engineer. Proficiency in the following is required:

• AWS products: S3, EC2, Lambda's, VPC's, IAM, Cognito, CloudWatch, Xray, Step Functions, and API Gateway.
• Azure products: Logic Apps, APIM, Key Vault, Azure Tables, SDK, Service Bus, and App Service
• Designing and building API's, SDK's, installers, and integration frameworks
• Proficiency in C#, Angular (or other FE technology), and SQL
• CI/CD pipelines using automated build, testing, and deployment processes to facilitate frequent and reliable software releases in a mature development setting
• Optimizing software performance and scalability through profiling, tuning, and architectural improvements, ensuring applications can handle increasing loads and maintain responsiveness over time.

Personal/Interpersonal Skills

• Strong team player with ability to collaborate with all levels of the organization
• Ability to lead others and motivate with a positive and confident personal style
• Possess a drive towards forward progress and delivering results while taking responsibility
• Ability to empower direct reports while building trust and credibility
• Multi-tasker with ability to set and manage priorities
• Strong analytical and problem-solving skills with a high aptitude to learn
• Demonstrates a high level of thoroughness and ownership in work product and interactions no matter how small the detail.
• Flexibility and willingness to help in other areas as priorities shift
• Ability to effectively operate independently while keeping stakeholders informed
• Actively seeks out opportunities for learning and self-improvement, whether through formal education, online courses, or independent study
• Expertise in issue management, including effective arbitration and negotiation skills between multiple parties
• Expertise and knowledge in resource management and staff performance management, including hiring and performance reviews
• Proven success in applying experiential judgment to complex scenarios and risk profiles
• Excellent written, verbal communication and presentation skills

Education or Prior Work Experience

• 5+ years of relevant management experience leading teams of 7+ engineers across multiple technical disciplines
• 8+ years as a software engineer with 3+ years building solutions on Azure and AWS platforms
• Prior experience with multi-tenant SaaS based applications preferred
• Bachelor's degree in a related technical field
• Experience working within established development methodologies such as Agile, Scrum, or Kanban, adhering to structured processes for requirements gathering, planning, development, testing, and deployment.

Specialized License, Certifications

• Developer, desired
• Associate Solution Architect, desired

Reports to

Director, Software Engineering

Number Supervised

8-12

Travel

<5%

Classification

Exempt

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.