- Assisting customers in identifying their financial needs and recommending additional products and services.
- Recognizing and seizing opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Gaining an understanding of the banking industry and contributing toward meeting branch goals in various categories.
- Building trusting relationships with individuals in the communities we serve.
- Being an active participant in and advocate for community growth and prosperity.
- Processing transactions for customers in a prompt, efficient, courteous, and professional manner.
- Providing exceptional customer service, resolving inquiries effectively, and following through with customers.
- Positivity: Creating a rewarding and exciting place to work.
- Communication: Sharing the right information clearly and quickly to build great relationships.
- Teamwork: Actively sharing to build great teams that make positive things happen.
- Initiative: Embracing change and valuing innovation to continually improve our customer experience and team development.
- Professionalism: Treating others with care and respect to promote real trust.
- Quality: Ensuring the highest quality standards are adhered to in everything we do.
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Customer Service Representative- Nashua, NH - Bar Harbor Bank & Trust
Description
Customer Service Representative Job Description at Bar Harbor Bank & Trust
We are seeking a Customer Service Representative to join our team in Nashua, New Hampshire. As the first point of contact for our customers, you will play a critical role in supporting their day-to-day financial needs and building trusted relationships.
This is a full-time position working 40 hours per week. You will be responsible for:
You will have the opportunity to gain general banking knowledge and master routine transactions, including account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.
We value companies with strong cultures and higher purposes, and we strive to maintain a culture that aligns with our six Brand Behaviors:
Bar Harbor Bank & Trust is an Equal Opportunity Employer and welcomes diverse candidates to apply.
Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications.
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Customer Service Representative
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