Marketing & Sales Coordinator-Morningside at Chandler Estates - San Antonio, United States - Mmliving

Description

Marketing & Sales Coordinator-Morningside at Chandler Estates

Job Category*:

• Marketing

Requisition Number*:

• MARKE001737

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Job Details

Description

ESSENTIAL FUNCTIONS

• Manages the occupancy process from first inquiry to receipt of deposit to movein as it relates to the presentation, negotiation and promotion of the facility to that individual and/or family.
• Works with the prospective resident, family members and key influencers to facilitate a timely and beneficial commitment to the facility.
• Manages all information relating to the prospective resident/inquiry and maintains clear verbal and written communication regarding prospective residents with the sales and marketing consultant, CFO and CEO.
• Accurately documents all aspects of the sales process for all contacts and prospective residents in the leads management system.
• Promotes the sales process through ongoing contact with prospective residents via telephone, personal visits, presentations and home visit activities, as appropriate.
• Provides the sales and marketing consultant, CFO and CEO planning information about opportunities or challenges, to be used in the development of strategies for maintaining optimal occupancy levels.
• Effectively communicates all documents related to residency, such as Residency Agreements.
• Conducts regular sales appointments within the facility with prospective residents.
• Participates in and helps plan community events for the purposes of increasing the sales pipeline resulting in future moveins.
• Conducts presentations at community sales events.
• Identifies prospective leads through a variety of referrals, such as online and phone inquiries, facetoface interactions and advertising leads.
• Participates in all sales training opportunities identified by the sales and marketing consultant, CFO and CEO

QUALIFICATIONS:

• Education: Associates degree in Marketing, Public Relations or related field of study or equivalent experience. Bachelors degree preferred.
• Training and Experience: 35 years experience in a marketing or sales position, preferably in a senior living or healthcare environment. Detail oriented and excellent organizational and follow through skills. Excellent interpersonal, oral and written communication skills.
• Certifications and Licenses: None
• Job Knowledge: Ability to effectively engage and build relationships with customers. Ability to work independently, as well as with a team. Ability to understand customers needs and change strategies or tactics to meet those needs during the sales process.

Morningside Ministries Immunization Policy:

All employees will be required to receive or show proof of receipt of an approved COVID-19 vaccine as a condition of employment, except where a legally authorized religious or medical (not personal preference) or otherwise legally protected exemption is established.

Reasonable accommodations such as Personal Protective Equipment (PPE) like face masks, face shields and other protective equipment or safety measures may be identified as reasonable accommodations enabling the performance of essential job functions.

**Core Anchors

Good to *GREAT* Customer Service:

To perform this job successfully, an individual should strive to provide Good to GREAT customer service and demonstrate our Core Anchors of People FirstAlways; Compassionate ActionNow; and Respectful CommunicationEverywhere.
GREAT
is an acronym for the following principles:
G
reet with a Smile and by Name; R
espect the Whole Person; E
mpathize; A
ccept Responsibility; and T***eam up for Success

WORKING CONDITIONS: Works in a clean, well-lighted, ventilated building, while understanding that the work location could move during and after construction.

PHYSICAL DEMANDS: Standing, sitting, walking, lifting up to 30 lbs., handling, fingering, pushing, pulling, carrying, reaching overhead, reaching forward, reaching low, stooping, kneeling, climbing, crouching, twisting motion, and balancing. Corrected vision to 20/20 and hearing to normal range.

SPECIAL DEMANDS: Makes evening or weekend appointments as necessary. Available to travel as needed. Ability to work well with vendors, residents, physicians and Morningside employees as needed.
This is a general overview of duties and conditions.

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