- Train new team members on company policies and procedures.
- Coach and support team members on HVAC installation and service.
- Ensure safety procedures are followed by all team members.
- Assess job requirements and materials needed for work.
- Install household appliances when necessary.
- Complete all paperwork before the end of the shift.
- Receive, verify, and load required equipment and materials for each job.
- Maintain company vehicle and communicate maintenance needs to management.
- Communicate effectively with Service Manager to tackle departmental issues.
- Handle customer complaints independently and escalate when necessary.
- Ensure work is done as per manufacturer specifications.
- Address code violations and ensure timely corrections.
- Update dispatcher/supervisor on job status and delays.
- Perform after-hours calls following company policies.
- Participate in sales activities as instructed.
- Always maintain a professional demeanor and prioritize customer satisfaction.
- High school diploma or GED required.
- Completion of a trade school program in relevant field preferred.
- EPA 608 Certification mandatory.
- Minimum five (5) years experience in HVAC installation and service preferred.
- Meet the criteria of an HVAC Installer Service Technician.
- Comprehensive Health Care Plan (Medical, Dental & Vision)
- Life Insurance Coverage (Basic, Voluntary & AD&D)
- Vacation and Personal Time Off
- Short Term & Long Term Disability Coverage
- 401K Plan with Company Match
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HVAC Service Technician - Fenton, United States - Brightpath Associates LLC
Description
Key Responsibilities
Requirements
Benefits
Work Schedule: Monday to Friday from 8am to 5pm