Director of Sales and Service - Englewood, United States - Atlas Pacific

Description

JOB TITLE:
Regional Director of Sales and Service


REPORTS TO:

CEO

STATUS:
Full Time


LOCATION:
Centennial, CO or Central or South America


WHO WE ARE:
For over 70 years, Atlas Pacific has been the world leader of deciduous fruit processing equipment.

We offer the industry a range of machinery that enables our customers to produce the highest quality product while achieving unmatched operating efficiencies and yield savings.

Luthi Machinery Company is a world leader in the manufacturing and leasing of tuna can-filling machines. Luthi also manufacturers cutting machines for poultry, meat and tuna, as well as pet food.

Atlas and Luthi operate their leasing company, with manufacturing in Pueblo, Colorado; administration in Centennial, Colorado; and sales and service offices located across the globe.

POSITION SUIMMARY &


RESPONSIBILITIES:

Full accountability for performance of departments and functions under responsibility to include revenue and margin, market share, product development, budget, customer acquisition and retention, continuous improvement, etc.

Manage overall sales and service activities in Europe and South America for Atlas Pacific Engineering and Luthi Machinery. Take ownership to deliver the regional financial targets and strategic plan. Supervises management staff.

Uphold and exemplify all safety standards, policies, and rules
Accountabilities in sales and service, administration, and operations activities
Exceed customer expectations and continue to nurture customer relationships built on trust and support
Split time between customer visits and office interaction with staff
Travel to corporate office in Centennial, CO for budget planning meeting annually
Business Development and Customer Relationships
Develop strong relationships with customers, from senior management level to operational level
Prepare business proposals and assure contract renewals. Follow up on contract documents.
Seek new business opportunities. Monitor the industry and markets, competitors' activities, and regional developments
Effectively communicate customer activity that would affect sales and service goals
Contribute to idea generation for new products and product line extensions
Set and lead execution of Strategic and Tactical goals
Ensure appropriate measurement tools are in place for tracking process performance. Analyze data and determine the best utilization of assets and resources, along with identifying and implementing process improvement projects.
Establish a structured approach to process improvement with clear timelines and milestones

Service Department Collaboration
Collaborate with Service Manager to oversee staffing, work hours, and part orders to meet budget goals
Jointly with Service Manager oversee and support repairs, overhauls, preventative and predictive maintenance on equipment
Provide leadership and development to functional teams. Create a performance-based and teamwork-oriented work environment.
Consistently and accurately follow standard work procedures, safety procedures, policies, etc.
Collaborate with engineering team to identify and address technical issues and implement solutions such as carry out Service Bulletin changes

Administration

Lease administration:
communicate with corporate Lease Administrator to ensure all leases are up to date, accurate, and properly executed by the customer
Assure all branding and marketing guidelines are adhered to across all regions and products
Attend, and participate in industry trade shows and exhibitions
Attend and participate in annual sales meetings
Complete all other duties as assigned
Contribute to idea generation for new products and product line extensions
Set and lead execution of Strategic and Tactical goals.
Review, advise and control all Budgeted Costs including travel, entertainment, trade show spend

WHAT IT TAKES TO BE SUCCESSFUL:
Must have or be able to obtain a passport for international travel
Bachelors Degree required; MBA preferred

10 plus years of global sales experience with a minimum of 5 years experience leading global sales and service department preferably in food processing equipment industry (Original Equipment Manufacturer).

Demonstrated experience and success in:
Growing sales and market share across multiple regions around the world
Increasing profitability of existing product portfolio
Bringing new products to market
Managing and developing global sales and service teams

Extensive experience in CRM systems to include implementation (Salesforce preferred).
Ability to develop and maintain customer relationships across different cultures and geographical locations.
Successful experience in developing and executing sales and Marketing plans (new and existing products).
Experience managing (oversight) contracts and legal agreements (LTAs, Lease Agreements, Service Contracts, IP/Patents, etc.).

Experience planning and executing global sales meetings

Must be willing and able to travel (domestic and international) 30-40%
High degree of professionalism including ability to maintain confidentiality
High degree of integrity and business ethics
Fluent English and Spanish


WHAT WE OFFER:
Medical (PPO & HSA options), dental, and vision insurance
Paid time off including vacation, sick leave, and holidays
Employee assistance program (EAP)
Retirement - 401k
Retirement - Profit sharing
Free Life/AD&D Insurance
Tuition Assistance
Company cell phone
High level of autonomy
Competitive salary

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.

Atlas Pacific Engineering Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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