Client Integration Specialist - Springfield, United States - Blackhawk Network

Description

Overview:

This role is the technical arm of account management and will be responsible for the delivery and execution of client and business-driven requests for a catalog of accounts. As a Client Integration Specialist, you will be responsible for day-to-day account support including but not limited to client requests and issues, program maintenance, troubleshooting and data-driven business development.

Program Maintenance:

• Support for various systems setup and updates internal systems
• Support for client and internal department requests
• Support creation of technical/platform/process documentation

General Client Support:

• Know the company history, products, and services

• Bachelors Degree preferred or equivalent experience.
• 90% English level.
• 1-2 Years Account Management / Client Services Experience preferred
• Proficiency with technology and/or technical certifications preferred
• Proficient in MS Outlook, Word, Excel, and PowerPoint
• Excellent written and verbal communication skills; organizational skills
• Demonstrate initiative and ability to make decisions
• Problem solving, analytical and critical thinking skills
• Proven presentation skills
• Ability to work in a fast-paced, team-oriented work environment