- Actively participates in maintaining and/or improving quality improvement initiatives, including but not limited to the Physician Billing computer system and patient satisfaction survey.
- Maintains high level of competence on Physician Billing computer system.
- Utilize computer system to schedule appointments and track referrals.
- Opens and closes office as required.
- Assists in capturing patient demographic information.
- Takes active role in facilitation of team approach to functions within the department attends departmental meetings, actively participates as a team member in resolution of problems as they are identified, analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration.
- Conducts pre-visit planning by reviewing and updating the patient's medical record prior to the appointment with recent test results and correspondence and determines needed services per practice protocol.
- Confers with the physician, NP or PA regarding any incomplete patient tests/consults or other incomplete orders to the patient visit.
- Prepares patients for the examination and treatment by escorting them from the reception area to the exam room prior to the provider entering the exam room.
- Height, weight and vital signs.
- Update medication list.
- Update allergies in record.
- Update personal, family and social history.
- Inquire about smoking status.
- Obtains the Chief Complaint for the visit.
- Provides other patient care services as needed/directed keeps exam rooms clean, maintaining clinical supplies in exam rooms, cleans and autoclaves contaminated instruments, gives injections or immunizations, Phlebotomy, Pulmonary Functions/Nebulizer, EKG, OB/GYN exams assist as needed.
- Disposes of Bio-Hazardous waste and regular waste per practice protocol.
- Maintains supplies - Medical supplies, disposing of expired Sample medication.
- As appropriate assists with scheduling outpatient testing, pre-certifying patients for procedures and referral processing, triage and respond to patient communications within practice guidelines, refill medications per practice protocol.
- Communicates and Coordinates with providers or Care Coordinators regarding hospital discharge, ED visits, Consulting physicians, Community resources, Disease management, Patient Self management, Patient and/or family education on chronic conditions, Individualized patient care plan.
- Follow-up contact with patient as indicated to ensure compliance with recommendations, medications, labs or other testing as well as specialist visits.
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Medical Assistant or Licensed Practical Nurse - Easton, United States - ST. LUKE'S UNIVERSITY HEALTH NETWORK
Description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Medical Assistant's primary responsibility is to assist in the delivery of healthcare support for the practice. The Medical Assistant is a professional member of the interdisciplinary team and consistently demonstrates and promotes the values of the organization.The Licensed Practical Nurse's (LPN) primary responsibility is to assist in the delivery of health care management for the practice. This will include actively participating and supporting primary clinical teams. The LPN behaves in a professional manner, and consistently demonstrates and promotes the values of the organization. The LPN will work with and receive supervision from the Practice Administrator, physicians, nurse practitioners and physician assistants.
JOB DUTIES AND RESPONSIBILITIES:
PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart ith supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision.
EDUCATION:
Medical Assistant -- High School degree or equivalent required; Graduates of accredited Medical Assistant programs are strongly preferred.
LPN -- LPN with current state appropriate licensure
TRAINING AND EXPERIENCE:
Two years of experience in similar healthcare setting is preferred. Customer service experience is strongly preferred. BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association. Where applicable, a 30/60/90 day on-boarding checklist will be completed during the on-boarding process for new or transferred employees to confirm mastery of skills relevant to the service line. This on-boarding checklist will be acknowledged by practice leadership or a provider when appropriate; records will be retained at the practice location.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's
St. Luke's University Health Network is an Equal Opportunity Employer.
