Service Desk Analyst - Somerset, NJ USA
4 days ago

About the Job
This role is for Service Desk Analysts on our IT Cloud Service Desk Operations Team.
They will be responsible for incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment,
providing a single view to the organization for Cloud Customer technology-related incidents.
Duties
- Provide first-line response for remote customers requiring assistance with information technology issues and problems within SHI's cloud support customer portfolio.
- Troubleshoot software applications such as Azure Active Directory,
CLOUD PBX/PSTN, Microsoft Office , Microsoft Delve,
Microosft Intune Device Management, Power BI,
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Service Desk Analyst
2 days ago
SHI International Corp ha ayudado a organizaciones a cambiar el mundo mediante la tecnología desde 1989. · Over 17,000 organizacionesmundiales confían en SHI para resolver lo que sigue. · ...
Service Desk Analyst
1 week ago
The Service Desk Analyst will oversee and manage functional data and business analytics projects to support integration services ensuring SLAs are met. · This role involves developing dashboards for monitoring KPIs analyzing data to identify trends and presenting findings to stak ...
Service Desk Analyst
4 weeks ago
We are looking for someone with excellent customer service/service desk skills, · creative troubleshooting techniques,and a good working knowledge of desktop · & laptop computer hardwareand operating systems,network printers,mobile devices, · & Office 365 product support. · Troub ...
Service Desk Analyst
1 week ago
The Service Desk Analyst will oversee and manage functional data and business analytics projects to support integration services, ensuring SLAs are met. This role involves developing dashboards for monitoring KPIs, analyzing data to identify trends, and presenting findings to sta ...
Service Desk Analyst
1 month ago
The SHI Service Desk is responsible for incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment. The team provides a single view to the organization for Cloud Customer technology-related incidents. The ideal candidate wil ...
Help Desk Analyst
1 week ago
Provides helpdesk phone support and remote support for end-users. · ...
Help Desk Analyst
1 week ago
Provides helpdesk phone support and remote support for end-users assists in supporting backup & restoration processes and procedures ensures proper use of MDS client equipment. · ...
Help Desk Analyst
1 month ago
We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway · New Jersey.This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, · team-oriented environment. · As a Contract to p ...
Service Desk Analyst II
4 days ago
+Provide both Level 1 and Level 2 technical support to end-users efficiently managing a wide variety of service requests and incidents. · Respond to a wide range of service requests and incidents from end-users across the organization, covering hardware, software, and application ...
Help Desk Analyst
1 month ago
We are looking for a skilled Help Desk Analyst to join our team in Piscataway. · This role requires strong communication abilities and problem-solving skills. · The ideal candidate will maintain computer hardware, provide guidance to team members,and troubleshoot technical issues ...
Service Desk Analyst
3 days ago
Able to take ownership of team responsibilities when needed and making sure that the deadlines are met. · ...
Help desk analyst
4 days ago
+ · Paradigm Infotech Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient · solutions. · Experience with BI tools in a Customer Care or Helpdesk environment · Working with various TMS tools · Data Analysis ...
Business Analyst with Service Desk
2 weeks ago
We believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. · We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to st ...
Analyst, IT Service Desk
1 month ago
GCM Grosvenor is hiring an IT Service Desk Analyst in the Technology department of a dynamic alternative investment management firm. · ...
Service Desk Analyst
1 month ago
The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users. · ...
Help Desk Analyst
2 days ago
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. · The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. · They ...
Service Desk Analyst
1 week ago
The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, · resolving Level 1 and Level 2 support desk and desktop issues · ...
Help Desk Analyst
3 weeks ago
Troubleshooting and Issue resolution diagnose problems identify root cause by analyzing user reports system logs and other related data Respond to user inquires and escalate to appropriate team Create and maintain Knowledgebase and other related documentations Analyze data and tr ...
Help Desk Analyst
2 days ago
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. · Maintain a thorough working knowledge of the day-to-day operating environment, available tools, ...
Service Desk Analyst
1 month ago
Seward & Kissel is seeking a Service Desk Analyst. · The ideal candidate will be responsible for providing excellent customer service to 300+ end users... · ...