Facilities Call Center Specialist I - Newark
1 month ago

Job summary
The Facilities Call Center Specialist I receives and manages incoming calls/inquiries typically in emergency situations responsible for gathering information assessing urgency and dispatching personnel to address urgent service requests.Responsibilities
- Answers a high volume of telephone calls emails Microsoft Teams messages promptly professionally.
- Dispatches facilities services personnel equipment needed to address urgent non-urgent service requests.
Job description
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