Patient Advocate FT - Dallas
1 week ago

Job summary
The patient advocate is responsible for providing excellent customer service and patient support to all incoming and outgoing patient calls.The main focus is to follow up with patients after their visit to Exceptional Healthcare facilities.
Outgoing follow up calls are to ensure that the experience with the facility was positive and pleasant.
The calls will also discuss and inform the patient of the Explanation of Benefits they will receive.
Job description
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