Process Documentation Specialist - Jackson, United States - Collabera

Description

Title:
Process Documentation Specialist


Client Domain:
Energy and Utilities


Location:
Jackson, MI – 49201

Assignment Type: 6 Contract potential to hire/possible extension


Duties:

Develop standards and automated controls to help ensure a quality, reliable, and consistent intranet experience from the admins to content creators to end users.

Create automations with PowerSuite and document new processes
Audit site owners/contributors; replace inactive
Audit SharePoint list database and update/archive as needed
Site content audits
New owner/contributor onboarding

Work with Learning & Development team to migrate site owner/contributor training into their platform and communicate new training requirements to assigned employees.

Work with Subject Matter Experts to clarify process flows.
Complete tasks from start to finish (e.g., define scope, execution, documentation, knowledge transfer).

Work with new site owners on development and ensure they are understanding/meeting intranet standards; identify areas of process that can be automated and execute.

Skills:
Intranet Governance (preferred)
MS PowerSuite (required)
MS Office (required)
MS SharePoint (required)
Power BI (preferred)
Process Mapping and Documenting (required)
Excellent verbal and written communcation skills (preferred)
Work with high level concept and form into fully functioning solution (required)
Work with new intranet stakeholders to conform their site content to meet standards (required)