Market Data Services Analyst - Philadelphia - Nasdaq

    Nasdaq
    Nasdaq Philadelphia

    1 week ago

    Description

    We're looking for a Market Data Services Analyst to join our team. In this role, you'll support our Index Licensing business by managing customer relationships, ensuring smooth onboarding, and maintaining data accuracy across our systems.
    You'll fit right in if you're detail-oriented, customer-focused, and enjoy working in a collaborative environment where you can grow your analytical and technical skills.
    What You'll Do

    • Support client onboarding by providing product information, coordinating orders, and managing billing and reporting processes.
    • Analyze and track licensing requirements for Index products, ensuring accuracy and compliance.
    • Serve as the main point of contact for customer inquiries, working with internal teams to resolve issues quickly.
    • Maintain database integrity and reconcile customer fees with accuracy and attention to detail.
    • Create reports and insights to support internal teams and improve customer experience.
    What You'll Bring
    • Bachelor's degree in business, finance, or related field, or equivalent practical experience.
    • 0-2 years of experience in an analyst or customer-facing role.
    • Strong Excel skills and comfort working with data.
    • Excellent communication and customer service skills.
    • Ability to manage multiple priorities and work both independently and as part of a team.
    Nice to Have
    • Familiarity with Salesforce, Power BI, Tableau, SQL, or Alteryx.
    • Experience in financial services, licensing, or client operations.
    • Interest in capital markets or fintech.
    This position will be located in Philadelphia, Atlanta, or NYC and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
    Come as You Are
    Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
    What We Offer
    We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.
    In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
    Nasdaq's programs and rewards are intended to allow our employees to:
    • Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
    • Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
    • Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
    • Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
    • Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

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