supervisor, patient dining - Cleveland - Compass Group

    Compass Group
    Compass Group Cleveland

    1 week ago

    Compass Group background
    Description
    • We are seeking a SUPVISOR, PATIENT DINING (DIETARY AIDE) to join our team.
    • Location: Cleveland Clinic - 9500 Euclid Ave., Cleveland, OH 44195. Note: online applications accepted only.
    • Schedule: Full-Time; Morning or Evenings and every other weekend. Some holidays. Open availability from 7am-7pm (would work a set-schedule within timeframe)
    • Requirement: Supervisor experience required. Patient dining, food service, or hospitality experience preferred.
    • Pay Range: $18.00 per hour to $20.00 per hour.
    Make a difference in the lives of people, your community, and yourself.
    Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems.Job Summary
    Patient Services Leads are responsible for coordinating patient meal service and special requests and needs for the Patient Dining Program.Essential Duties and Responsibilities:
    • Oversee systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
    • Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
    • Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
    • Interact with nursing and evaluate on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
    • Be responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
    • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
    • Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
    • Comply with regulatory agency standards, including federal, state and JCAHO.
    • Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
    • Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
    • Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
    • Conduct daily associate team meetings following Morrison's branded GR8 Start Meeting guidelines and template.
    • Perform other duties as assigned.
    Qualifications:
    • Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
    • Aptitude for effectively operating hospital's admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
    • The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
    BENEFITS FOR OUR TEAM MEMBERS
    • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
      • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
      Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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