- Respond promptly and courteously to customer inquiries.
- Provide accurate product information, assist with order placement, and resolve customer concerns, striving for firstcall resolution.
- Maintain a positive, empathetic, and professional attitude while handling customer interactions.
- Collaborate with internal teams to address customer needs and ensure timely resolution of issues.
- Keep records of customer interactions, transactions, and complaints for future reference.
- Continuously stay uptodate on product knowledge and company policies to provide accurate and relevant information to customers.
- Excellent communication skills, both written and verbal, with a friendly and approachable demeanor.
- Strong problemsolving abilities and the ability to remain calm under pressure.
- Previous customer service experience is preferred, but we welcome enthusiastic individuals with a passion for helping others.
- Proficient computer skills and the ability to navigate through various software applications.
- Flexibility to work in a fastpaced environment and adapt to changing priorities.
- High school diploma or equivalent; additional certifications or relevant training is a plus.
- Competitive salary and opportunities for growth within the company.
- Comprehensive training and ongoing support to enhance your skills.
- Collaborative and inclusive work environment that values diversity.
- Companysponsored events and teambuilding activities.
Client Service Representative - Albany, United States - IMPERIAL STARS ACQUISITION LLC
Description
Job Description Job Description Benefits:
Bonus based on performanceCompany partiesCompetitive salaryFlexible scheduleFree uniformsOpportunity for advancementTraining & developmentSeeking Exceptional Client Service Representative Join Our Team TodayAre you a people-oriented superstar with a passion for providing exceptional customer experiences? Look no further We have an exciting opportunity for a Client Service Representative to join our dynamic team.
At Imperial Star Acquisition, we pride ourselves on delivering outstanding service to our valued customers.As a Client Service Representative, you will be the friendly face and voice of our company, ensuring customer satisfaction and building lasting relationships.
Your dedication and professionalism will play a vital role in our success.Responsibilities:
Requirements:
Perks and Benefits:
Become an integral part of our team and help us deliver exceptional service every dayImperial Star Acquisition is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.