- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- To learn more about this and other opportunities on our team Watch this video.
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Teller
1 week ago
ASE Credit Union Montgomery, United StatesJob Description · Job DescriptionRole · Responsible for accurately processing financial transactions and assisting members in the lobby, drive-thru window and/or by telephone. Provides friendly, professional, confidential service to members by assuring a positive experience and m ...
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Senior Teller
1 week ago
Renasant Corp Montgomery, United StatesOverview · Tellers are responsible for processing transactions, assisting with customer inquiries and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedure ...
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Senior Teller
2 weeks ago
Renasant Montgomery, United States· Senior Teller · Job ID · Job Locations · US-AL-Montgomery · Overview · Tellers are responsible for processing transactions, assisting with customer inquiries and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropria ...
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Floating Teller
1 week ago
Earthmover Credit Union Montgomery, United StatesEarthmover Credit Union (ECU) is seeking a morning part-time floating teller to provide exceptional customer service and support to our members. As a part of our team, you will play a key role in creating a positive experience for our members while performing a range of essential ...
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Utility Teller
1 week ago
ASE Credit Union Montgomery, United StatesRole · Responsible for accurately processing financial transactions and assisting members in the lobby or drive-thru and by phone and email. Provides friendly, professional, and confidential service to members while minimizing wait time. Assists members with a variety of products ...
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Utility Teller
1 week ago
ASE Credit Union Montgomery, United StatesJob Description · Job DescriptionRoleResponsible for accurately processing financial transactions and assisting members in the lobby or drive-thru and by phone and email. Provides friendly, professional, and confidential service to members while minimizing wait time. Assists memb ...
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General Cashier/Teller
2 weeks ago
PCH Hotels and Resorts Montgomery, United StatesAs a member of our hospitality team, the primary responsibility of a General Cashier is to verify all deposits listed on the drop sheet and securely store them in the drop safe. This role requires carefully examining deposits to ensure their accuracy and preparing consolidated de ...
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Front Line Associate
1 day ago
SilverLinx Pike Road, AL, United States FreelanceThe Ucambio Exchange & Money Transfer GmbH was founded in 2020 in Frankfurt am Main, Germany and is a 100% subsidiary of Unicâmbio Instituição de Pagamentos S.A. based in Portugal. In 2021, UCAMBIO acquired over 30 locations of Western Union International Bank throughout Germany ...
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Relationship Banker I
1 week ago
Regions Bank Montgomery, United States Part timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
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Branch Manager
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Cooperative Credit Union Association Inc Montgomery, United States**Branch Manager, Northeast Credit Union, Biddeford, ME** · We are seeking a Branch Manager for our Biddeford, ME Branch. · **RESPONSIBILITIES:** · Create a branch team to enhance and support the Credit Union as a sales organization. Enhance the reputation of the Credit Union by ...
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Product Director
3 days ago
Oracle Montgomery, United StatesOracle · Product Director - Core Banking Transformation (Deposits) · Montgomery , · Alabama · Apply Now · Oracle is strongly committed to the global financial services industry. To assist financial institutions, Oracle has brought together the industry's best application and ...
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Game Ambassador
1 week ago
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Game Ambassador
1 week ago
Wind Creek Hospitality Montgomery, United States: · Job Overview: 10pm- 6:30am · The Game Ambassador is responsible for providing positive customer service to guests who are playing games or who are on the casino floor. Game Ambassadors are also responsible for the ensuring the gaming floor is neat and clean at all times. The ...
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Game Ambassador
1 week ago
windcreek Montgomery, United StatesNative American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy. · Complaints about the recruitment or selection process for e ...
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Game Ambassador
1 week ago
windcreek Montgomery, United StatesNative American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy. · Complaints about the recruitment or selection process for em ...
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General Laborer Associate
2 weeks ago
Virtual Employee Services (C) Montgomery, United StatesJob Description · Job DescriptionHeritage Financial Credit Union is in search of a Universal Associate (Level 2 or 3) Salary Range: $21-$27 per hour depending on experience, plus monthly incentives. A $2,000 sign-on bonus (will be paid out in the first paycheck following 180 days ...
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Personal Banker
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Relationship Banker I
6 days ago
Regions Montgomery, United States Part timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
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Game Ambassador
5 days ago
Wind Creek Casino & Hotel Montgomery Montgomery, United States Full timeJob Overview: 10pm- 6:30amThe Game Ambassador is responsible for providing positive customer service to guests who are playing games or who are on the casino floor. Game Ambassadors are also responsible for the ensuring the gaming floor is neat and clean at all times. The Game Am ...
Teller - Montgomery, United States - PNC Financial Services Group
Description
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Montgomery Alabama at the Cornerstone retail banking branch.
Job Description
Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Addressing Customer Needs - Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.
Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Fraud Detection and Prevention - Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday"for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
