- Front Desk Duties:
- Welcome patients and visitors with empathy and respect.
- Answer phone calls and address inquiries or concerns in a professional manner.
- Schedule appointments and manage the appointment calendar efficiently.
- Verify patient insurance information and assist with insurance-related inquiries.
- Maintain confidentiality of patient information in accordance with HIPAA regulations.
- Ensure the reception area is clean, organized, and conducive to a welcoming atmosphere.
- Medical Assistant Duties in Mental Health Settings:
- Escort patients to therapy rooms and assist them in feeling comfortable.
- Assist mental health professionals during therapy sessions as needed.
- Help with administrative tasks such as updating patient records and documenting session notes.
- Collaborate with clinicians to coordinate patient care and follow-up appointments.
- Monitor and maintain inventory of therapy supplies and equipment.
- Provide emotional support and encouragement to patients during their visits.
- Administrative Support:
- Assist with billing and insurance claims processing for mental health services.
- Handle sensitive and confidential information with discretion and professionalism.
- Work closely with the administrative and clinical team to ensure seamless operations.
- Participate in staff meetings and training sessions as required.
- High school diploma or equivalent required; Associate's degree or certification in Medical Assisting preferred.
- Previous experience in a mental health setting or healthcare environment is advantageous.
- Proficiency in using computer systems and electronic health records (EHR) is preferred.
- Excellent communication skills, both verbal and written, with a compassionate approach.
- Strong organizational abilities and attention to detail in completing tasks accurately and efficiently.
- Ability to maintain composure and provide support in emotionally challenging situations.
- Willingness to learn and adapt to the unique needs of mental health patients and professionals.
Front Desk and Medical Assistant - Louisville, United States - DHVAJ
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Description
Job Description
Job DescriptionSalary: $15-$18Job Title: Front Desk and Medical Assistant in Mental Health Settings
Company: Getwell Health Systems LLC
Location: 5115 S. 3rd Street Front Louisville, Kentucky, 40214
Employment Type: Full-time/Part-time
About Getwell Health Systems LLC: Getwell Health Systems LLC is a trusted healthcare provider specializing in mental health services. Committed to enhancing the well-being of our community, we offer compassionate care and support to individuals facing mental health challenges.
Job Description:
We are seeking a compassionate and organized individual to join our team as a Front Desk and Medical Assistant in Mental Health Settings. In this role, you will play a crucial part in providing support to both patients and mental health professionals. The ideal candidate will possess strong interpersonal skills, attention to detail, and a genuine desire to make a positive impact on the lives of others.
Responsibilities:
Qualifications:
Joining Getwell Health Systems LLC provides an opportunity to contribute to the well-being of individuals seeking mental health support. If you are passionate about making a difference in the lives of others and thrive in a supportive environment, we encourage you to apply for this rewarding position.