Inside Sales Rep (37354) - Spokane - Emser Tile

    Emser Tile
    Emser Tile Spokane

    22 hours ago

    $45,000 - $95,000 (USD) per year *
    Description

    Inside Sales Rep

    Position Type: Full Time

    Key Responsibilities:

    • Drive all contractor business in branch
    • Uphold proper Branch customer service standards, including greeting customers, answering phones promptly, and maintaining a friendly and service-oriented environment
    • Provide accurate and expert information; be responsive to the concerns of all Branch customers, including those under the account base of other sales personnel
    • Customer facing service and is the first point-of-contact between the client and Emser
    • Have extensive product knowledge and overview
    • Understand and be able to explain Emsers brand identity, competitive differentiation, and product philosophy
    • Assist customers at the counter alongside the Customer Support Representative
    • Manage account selling activities by organizing account base into categories by prioritizing account activities by imminent sales potential
    • Develop and implement plans for longer term sales cycles
    • Partner with Management through weekly sales meetings to identify goals and to determine an effective balance of account management activities
    • Participate in sample design and creation when needed
    • Provide samples to trade accounts, referrals and walk-in clientele; partner with Branch Management on occasional needs to implement sample set-up per Company merchandising and marketing standards for small trade account requests
    • Build sales in branch by explaining product knowledge to customers and identifying their needs

    Qualifications (Knowledge/Skills/Abilities/Experience):

    • 3 plus years of sales and customer facing experience
    • Strong communication and writing skills
    • Uphold professional appearance
    • Ability to build relationships with contractors in the branch
    • Understand and decipher sales metrics and reports
    • Inventory management experience with basic math test skills such as: cycle counts, pricing/margin, and quantity square feet
    • Comfortable in a fast-paced, high stress environment
    • JD Edwards experience (preferred, but not required)

    Working conditions (Branch/DC Positions):

    • Work in enclosed offices, partially enclosed warehouse spaces
    • Branch showroom where the Branch ISR will make sales calls, service calls and maintain product displays
    • Work the day shift from Tuesday Saturday to support business needs.

    Physical requirements (Branch/DC Positions):

    • Stand, use hands, and reach with hands and arms
    • Walk, stoop, kneel, crouch, or crawl
    • Sit, climb or balance
    • Lift and/or move up to 50 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus
    • Ability to speak and hear; ability to visually detect product color and shading variation
    • Occasional driving both in short and long distance trips for meetings/ training, client appointments in a personally owned vehicle and potentially a Company or rented delivery vehicle, at Managements direction
    • Routine set up of samples and displays
    • Ability to operate sample making equipment.
    * This salary range is an estimation made by beBee
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