Customer Advocacy Research Specialist - Dallas, TX

Only for registered members Dallas, TX , United States

4 weeks ago

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Job summary:

The Customer Advocacy Research Specialist is responsible for thoroughly investigating customer complaints and inquiries.
  • Conduct detailed case investigations for escalated executive or regulatory complaints involving Cash Escrow or Default Servicing.
  • Draft professional accurate and compliant written responses for executive offices the CFPB state regulators attorneys and internal stakeholders.

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