Front Desk - Buena Park, CA
1 day ago
Job description
Job Summary
We are a fast-paced, patient-focused clinic combining Urgent Care and Medical Spa services in one modern setting. We are seeking a motivated and energetic Front Desk / Medical Assistant who is comfortable working both at the front office and in a clinical support role.
This dynamic position blends administrative responsibilities, clinical support, and light marketing involvement. The ideal candidate is organized, detail-oriented, tech-savvy, and thrives in a team environment where flexibility and efficiency are essential.
You will play a key role in ensuring smooth patient flow, delivering excellent customer service, supporting providers during procedures, and contributing to our social media presence.
Responsibilities
- Front Desk Duties:
- Answer incoming calls and schedule appointments
Clinical / Medical Assistant Duties (within scope of practice):
- Obtain vital signs and complete medical intake
- Prepare treatment rooms and assist providers
- Set up medspa clients for procedures
- Ensure proper consent forms are completed
- Maintain cleanliness and organization of clinical areas
Social Media & Content Support:
- Assist with creating engaging TikTok and Instagram content
- Capture behind-the-scenes clinic footage (as appropriate)
- Help film short educational or promotional videos
- Support content ideas, trends, and basic editing
- Maintain a professional and brand-aligned online presence
- Greet and check in patients and medical spa clients
- Verify insurance eligibility and benefits
- Collect payments and process transactions
- Maintain accurate patient records and documentation
Experience
- Previous experience in a medical office, urgent care, or medspa setting preferred
Bonus Qualifications (Highly Preferred):
- Experience creating and posting content on TikTok and Instagram
- Comfortable filming, editing, and posting short-form videos
- Understanding of social media trends, reels, and aesthetic branding
- Ability to help grow and engage clinic social media platforms
- Comfortable being on camera or assisting providers with educational/social content
- Medical Assistant certification (preferred but not required, depending on experience)
- Knowledge of basic clinical skills including vitals, medical intake, and assisting within scope of practice
- Experience with insurance verification and EMR systems is a plus
- Strong customer service and front desk experience in a fast-paced environment
- Ability to multitask efficiently while maintaining attention to detail
- Professional communication skills (in person and over the phone)
Ideal Candidate
- Energetic and professional demeanor
- Excellent communication and customer service skills
- Strong multitasking ability in a fast-paced environment
- Detail-oriented and organized
- Comfortable working in both medical and aesthetic settings
- Familiar with TikTok, Instagram, and short-form video trends
- Creative, proactive, and comfortable on camera
- Team player with a positive attitude
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 10 – 16 per week
Work Location: In person
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