Bartender - Timonium, United States - Eggspectation - MD

Eggspectation - MD Timonium, United States

5 days ago

Part time

Description

We are looking for team members who want to be a part of a growing hospitality
group Made up of 4 award winning brands (Buffalo Wild Wings, Jersey Mike's Subs, Limestone BBQ and Bourbon, and Eggspectation) we offer many
opportunities for growth across franchise and independent brands.
Position Overview
A bartender is responsible for providing excellent customer service and creating a fun and inviting
atmosphere for guests. They must be knowledgeable about the menu and be able to make drinks
quickly and accurately. Bartenders must also be able to handle large crowds and be able to
multitask in a fast-paced environment. This individual should be outgoing, positive, and make
guests feel welcome. In this position, the Server is responsible for taking food and beverage orders
accurately, delivering them in a timely manner, and making sure the needs of the guests are met.
Duties and Responsibilities
Essential duties and responsibilities include but are not limited to the following:

In a timely manner, provide a warm welcome to Guests upon arrival and engage in
conversation.
Prepare both alcoholic and non-alcoholic beverages according to recipes
Be knowledgeable about food and beverage options and present them in an informational,
friendly, and enthusiastic manner
Provide a unique, personalized experience to Guests through personal connections and
genuine interactions with the ability to remain professional
Inform Guests of specials and/or promotions, answer questions pertaining to the food and
beverage menus, and be prepared to make suggestions when asked
Correctly enter orders into Point of Sale system for transmittal to kitchen staff and in proper
sequence and appropriate charges
Check Guest identification to ensure they meet minimum age requirements for
consumption of alcoholic beverages
Check with Guests to ensure they are enjoying their meals and take corrective action to
ensure Guest satisfaction
Practice safe food and bag handling and cleanliness at all times
Follow steps of service and other company standards
Address Guest concerns and inform Managers as needed
Encourage contactless payment in brands where it is available or collect and accurately
process Guest payments by handling money, making necessary changes, and processing
credit card transactions
Perform shift change and/or opening or closing duties
Other duties as assigned by supervisor

Skills and Abilities Required

Superior customer service and hospitality skills
Knowledgeable of proper sanitation, food safety, and security procedures
The confidence and ability to connect with Guests
Skill in time management and organization with excellent attention to detail
Ability to take direction and execute team and company objectives
Basic knowledge of Point of Sale systems
Conflict management skills, analytical skills, and a high degree of emotional intelligence in
order to recognize and solve
Ability to follow specific service time and guidelines while engaging Guests and customizing
their experience
Ability to maintain a high degree of pace and intensity for an extended period of time
Must be reliable and dependable by adhering to a schedule, covering shifts as necessary,
and being on time for scheduled shifts
Ability to make sure the Guest leaves satisfied and impressed with the food and service.

Education and Experience Required

Minimum 21 years of age in Delaware or 18 years of age in Maryland.
1-2 experience preferred, but will train
ABC Certification
Possess basic math skills and have the ability to handle money and operate a POS system.
Be able to work in a standing position for long periods of time.
Be able to safely lift and easily maneuver trays of food frequently weighing up to 20-25 lbs.
Ability to access online scheduling app.
Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and
state laws

We offer:

Competitive pay
Discounted meals
Tuition Reimbursement
Benefits and PTO (based on meeting hours minimum)

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