Billing Specialist - Lehi, United States - Avetta

Description

Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

SUMMARY

Avetta's Billing Specialist will support a multitude of accounting and operational activities in a fast-paced, multi-tasked rapid growth startup working environment. This position is located in Lehi, UT and will be a hybrid role, 3 days in the office, 2 days remote.

RESPONSIBILITIES:

• Generate and review approximately 4,000 invoices/credits per month (including renewals, upgrades/downgrade, one-time fees, add-ons, reactivations, and non-automatic activations invoices)
• Data entry and verification; review bill runs for accuracy and completeness and obtain any missing information
• Successfully execute month-end closing processes including managing data between all system operations that have direct impact with Zuora (our billing system) and NetSuite (our accounting system)
• Work closely with customers, sales, customer service, account managers, and accountants to ensure that subscriptions are billed correctly and that we can recognize the revenue as intended
• Familiar with basic billing and accounting principles
• Utilize various internal and external software programs as it relates to cash application and banking such as Zuora, NetSuite, CyberSource, Worldpay
• Generate and adjust invoices and credit notes
• Respond to related inbound email and telephone inquiries from customers and internal personnel and resolve issues in a timely and professional manner
• Escalated Customer Service billing overflow needs
• Leading meetings and helping coordinate projects

• At least 3+ years of experience in AP or billing related activities
• High attention to detail, speed, accuracy, and the ability to spot errors & exceptions
• Comfortable working independently, with a sense of urgency, in a fast-paced environment
• Effective written, verbal, interactive and organizational skills
• High proficiency in Excel, Word, Outlook, 10-key, & ability to type 60+ wpm
• Prior experience conducting meetings
• Experience with coordinating projects

• Zuora and subscription billing experience a huge plus
• Familiar with basic billing and accounting principles

• Able to main 99% accuracy after training period is complete
• Able to process minimum 30 billing adjustments per day once training period is complete