Lobby Ambassador- - Los Angeles, United States - Action Property Management

Action Property Management Los Angeles, United States

3 weeks ago

Full time

Description

Job Description

Action Property Management, the leader in community management, is seeking afull time Lobby Ambassadorto join our team at our luxury association, Perla on Broadway, located in Downtown Los Angeles.

Compensation: $21.00 Hourly Plus Benefits

Schedule:

Sunday - Monday 11:00am - 7:30pm
Tuesday - Thursday 6:00am - 2:30pm

Why Join Action?

Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here:

Team Member Perks

Competitive starting compensation
Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values-driven company culture promoting teamwork and excellence

Job Summary:

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate a strong understanding of the association's governing documents

Requirements:

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
At least 1 year of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
Hospitality Management college students or recent graduates are highly desired
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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