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    Case Management Assistant - Union, United States - Bon Secours Mercy Health

    Bon Secours Mercy Health
    Bon Secours Mercy Health Union, United States

    4 weeks ago

    Default job background
    Description
    Thank you for considering a career at Bon Secours Mercy Health

    Primary Function/General Purpose of Position

    The Care Management Assistant works closely with the care management staff, assisting them with everyday duties. The Care Management Assistant must have a passion for working with people and strong people skills are invaluable in this position, as these professionals work closely with individuals in a variety of difficult situations.

    Essential Job Functions
    • Assists in issuing Medicare Important Message letters after communication and prioritization with Care Management staff and delivers and explains observation status notifications to patients in observation status between 24-36 hours of admission, after communication and prioritization with Care Management staff
    • Collaborates with the Care Manager and Social Worker assists with faxing, mail management, phone message retrieval, and other office tasks
    • Provides updates on approvals and denials to Care Managers and Social Workers as information is received or requested from Ensemble
    • Provides assistance for non-complex arrangements related to discharge planning and transitions under the direction and supervision of the care manager
    • Assists in keeping community resource manuals up to date
    This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

    Licensing/Certification

    BLS Basic Life Support - American Heart Association (required)

    Education

    High School Diploma or GED (required)

    Some college (preferred)

    Work Experience

    Previous healthcare experience with patient discharge planning procedures (preferred)

    Training

    None

    Language

    None

    Patient Population

    Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

    Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

    Neonates (0-4 weeks)

    Infant (1-12 months)

    Pediatrics (1-12 years)

    Adolescents years)

    Adults years)

    Geriatrics (65 years and older)

    Working Conditions

    Periods of high stress and fluctuating workloads may occur.

    Long-distance or air travel as needed- not to exceed 10% travel.

    General office environment.

    May be exposed to high noise levels and bright lights.

    May be exposed to physical altercations and verbal abuse.

    May be exposed to limited hazardous substances or body fluids.*

    May be required to use physical restraints.

    May be exposed to human blood and other potentially infectious materials.*

    May have periods of constant interruptions.

    Required to car travel to off-site locations, occasionally in adverse weather conditions.

    Prolonged periods of working alone.

    * Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

    Physical Requirements

    Physical Demands

    Frequency 0% 1-33% 34-66% 67-100%

    Lifting/ Carrying (0-50 lbs.) X

    Lifting/ Carrying lbs.) X

    Push/ Pull (0-50 lbs.) X

    Push/ Pull lbs.) X

    Stoop, Kneel X

    Crawling X

    Climbing X

    Balance X

    Bending X

    Work Position

    Frequency 0% 1-33% 34-66% 67-100%

    Sitting X

    Walking X

    Standing X

    Additional Physical Requirements/Hazards

    Physical Requirements

    Manual dexterity (eye/hand coordination)

    Perform shift work

    Hear alarms/telephone/audio recordings

    Reach above shoulder

    Repetitive arm/hand movements

    Finger Dexterity

    Color Vision

    Acuity - far

    Acuity - near

    Hazards

    Depth perception

    Use of Latex products

    Exposure to toxic/caustic/chemicals/detergents

    Exposure to moving mechanical parts

    Exposure to dust/fumes

    Exposure to potential electrical shock

    Exposure to x ray/electromagnetic energy

    Exposure to high pitched noises

    Gaseous risk exposure

    Skills

    Care management

    Care for patients

    Patient Observation

    Discharge planning

    Mail management

    Relationship Building

    Interpersonal Skills

    Basic computer skills

    Verbal communication

    Written communication

    Attention to detail

    Critical thinking

    Communication with family members

    Active listening

    Organization

    Task Management

    Time Management

    Teamwork

    Bon Secours Mercy Health is an equal opportunity employer.

    Many of our opportunities reward* your hard work with:
    • Comprehensive, affordable medical, dental and vision plans
    • Prescription drug coverage
    • Flexible spending accounts
    • Life insurance w/AD&D
    • Employer contributions to retirement savings plan when eligible
    • Paid time off
    • Educational Assistance
    • And much more
    *Benefits offerings vary according to employment status

    Scheduled Weekly Hours:
    40

    Work Shift:
    Days (United States of America)

    Department:
    Case Mgmt - Anderson Hospital

    All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
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