- Possess and maintain an adequate level of knowledge of operating systems and application software being used to provide high levels of support to users.
- Process Helpdesk requests via email and the telephone; responsive to all IT support requests.
Repair computers to include hardware and software. - Working knowledge of Microsoft Office Suite.
- Ability to learn new technologies, solve complex technical problems and multitask between different projects.
- Ability to adapt to a dynamic, rapidly changing business and technical environment is required.
- Participate in Team meetings, providing input and suggestions, and prepare minutes of discussion items.
- Utilize technology to provide staff with a fast, accurate, and secure method of gaining access to information so they can service the member in the fastest and most efficient manner possible.
- Must be able to work effectively as a team member of professionals on complex projects with immediate deadlines.
- Perform other duties and assignments as assigned by management.
- The work environment is typically performed indoors and in favorable climatic conditions both in summer and winter.
- The noise level in the work environment is usually quiet to moderate.
- Employee must be able to sit and stand for a 1 &fac12; hour period of time.
- Employee must be able to read a 15" computer monitor with or without corrected vision from a distance of 18 to 30 inches.
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Cyber Security Ops Analyst Senior - Kennedy Space Center, United States - Aviation Training Consulting
Description
Job Type
Full-time
Description
Position Purpose:
Monitor, analyze, and detect Cyber events and incidents within information systems and networks under general supervision. Assist with integrated, dynamic Cyber defense, coordinate and maintain security toolsets to support organizations¿ continuous monitoring and ongoing authorization programs. Develop security assessment plans for systems, including the objectives, scope, schedule, required documentation, possible risks, and other logistical items for security assessments; develops cloud service provider testing approach from security perspective. Provides validation of security control tests for cloud service provides; coordinating access to systems and approvals for scanning activities. Conducts ad hoc testing on an as-needed basis to assist with development activities or vulnerability remediation. Reviews/tests system security controls (managerial, operational, and technical) to determine adequacy against federal requirements (e.g., NIST SP and mission context. Documents plans of action and milestones for corrective action following assessment activities and in response to identified vulnerabilities. Drafts security policies and procedures including the system security plan, and agency specific policies in accordance with NIST requirement. Routinely conducts risk assessments to quantify impacts of vulnerabilities.
Requirements
Essential Functions of the Position
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Masters with 3-5 years of related work experience or
Bachelors with 5-7 years of related work experience or
11-13 years of IT Security or Cyber experience in lieu of degree
Reasonable Accommodation:
Accommodation will be made for qualified applicants capable of performing the essential functions of the position unless the accommodation provides an undue hardship on the company. Applicant must be able to provide documented proof of disability from an appropriate agency of the United States Government before accommodation will be considered.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.