- Observe and follow all company policies and established procedures.
- Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
- Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
- Assist in special projects and perform other functions as assigned by supervision.
- Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
- Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
- Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
- Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
- Frequently, perform cashier and/or bagging functions
- Frequently, perform service desk/kiosk and if trained, bookkeeper functions
- Perform all other duties as assigned.
- Effective communication and customer service skills.
- Must meet minimum age requirements to perform specific job functions (18 years of age).
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
- Service Desk/
- Non-Service Desk/
- Perform repetitive hand and arm motions while standing/walking the majority of the shift.
- Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
- Push or pull up to 75 pounds on occasion.
- Work in and out of inclement weather when necessary.
- Gather up to five shopping carts and push them to designated areas.
- Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
- Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
- Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
- Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
- Handle cash pickups and change orders as requested and log as required.
- Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
- Provide customers and associates with hassle-free refunds while applying all applicable guarantees
- Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
- Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
-
PT Customer Service Leader
4 weeks ago
Hannaford Supermarkets Bristol, United StatesAddress: USA-NH-Bristol-505 Pleasant Street · Store Code: Store 08441 Management · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farme ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Supermarkets Bristol, United StatesAddress: · USA-NH-Bristol-505 Pleasant Street · Store Code: · Store 08441 Management · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out ...
-
Food Service Leader
6 days ago
Cumberland Farms Laconia, United StatesCumberland Farms - 193 ENDICOTT ST. NORTH [Shift Manager] As a Food Service Leader at Cumberland Farms, you'll: Assist customers with their Chill Zone, beverage and sandwich purchases; Perform inventory control for the food service area; Be responsible for cash register operation ...
-
Food Service Leader
3 weeks ago
Cumberland Farms Concord, United StatesJob Description · Position Summary: · If you are a high energy, outgoing person who loves to help others, work as part of a team, who is looking for a leadership role, and enjoy working in a food operation this job is for you Responsibilities involve assisting with the management ...
-
Sales and Service Leader
2 days ago
Sephora Concord, United States Full timeJob ID: 249199 · Store Name/Number: NC-Concord Mills (1724) · Address: 8111 Concord Mills Blvd Suite 235, Concord, NC 28027, United States (US) · Hourly/Salaried: Hourly (Non-Exempt) · Full Time/Part Time: Full Time · Position Type: Regular · Your Role at Sephora: As a Sales and ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Supermarkets Franklin, United StatesAddress: · USA-NH-Franklin-952 Central Street · Store Code: · Store 08318 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seek ...
-
FT Customer Service Leader
3 weeks ago
Hannaford Supermarkets Meredith, United StatesAddress: USA-NH-Meredith-38 Nh Route 25 Unit 5 Store Code: Store 08253 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out ...
-
FT Customer Service Leader
3 weeks ago
Hannaford Supermarkets Meredith, United StatesAddress: USA-NH-Meredith-38 Nh Route 25 Unit 5 · Store Code: Store 08253 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Supermarkets Meredith, United StatesAddress: · USA-NH-Meredith-38 Nh Route 25 Unit 5 · Store Code: · Store 08253 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively s ...
-
PT Customer Service Leader
2 weeks ago
Hannaford Supermarkets Meredith, United StatesAddress: USA-NH-Meredith-38 Nh Route 25 Unit 5 · Store Code: Store 08253 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks ...
-
FT Customer Service Leader
1 week ago
Hannaford Supermarkets Meredith, United StatesAddress: USA-NH-Meredith-38 Nh Route 25 Unit 5Store Code: Store 08253 Customer Service Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out far ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Alton, United StatesTurns out a wonderful place to shop is also a wonderful place to work. Our associates are amazing and talented people, and no two are exactly alike, so we give them the tools they need to grow their careers and live balanced lives. Wherever your career takes you, you'll find oppo ...
-
PT Customer Service Leader
6 days ago
Hannaford Supermarkets Alton, United StatesAddress: USA-NH-Alton-80 Wolfboro Highway · Store Code: Store 08247 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out f ...
-
PT Customer Service Leader
2 weeks ago
Hannaford Supermarkets Alton, United StatesAddress: USA-NH-Alton-80 Wolfboro Highway Store Code: Store 08247 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farm ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Supermarkets Alton, United StatesAddress: USA-NH-Alton-80 Wolfboro Highway · Store Code: Store 08247 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out f ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Supermarkets West Lebanon, United StatesAddress: USA-NH-West Lebanon-8 Market Street · Store Code: Store 08266 CUSTOMER SERVICE · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks ou ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Supermarkets West Lebanon, United StatesAddress: · USA-NH-West Lebanon-8 Market Street · Store Code: · Store 08266 CUSTOMER SERVICE · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively see ...
-
Sales and Service Leader, Concord Mills
19 hours ago
Sephora Concord, United StatesJob ID: 249199 · Store Name/Number: NC-Concord Mills (1724) · Address: 8111 Concord Mills Blvd Suite 235, Concord, NC 28027, United States (US) · Hourly/Salaried: Hourly (Non-Exempt) · Full Time/Part Time: Full Time · Position Type: Regular · Your Role at Sephora: As a Sales and ...
-
Atrium Health Concord, United States Full timeOverview · Atrium Health Cabarrus is a regional 457-bed, not-for-profit hospital in Concord, NC. More than 4,200 hospital employees provide services through an extensive inpatient and outpatient network, including Jeff Gordon Children's Center, Hayes Family Center and Batte Canc ...
-
Auto Body Technician
1 week ago
Nucar Tilton, United StatesNucar Automall of Tilton is looking for energetic and motivated people for its collision repair team. Prior Body shop experience is necessary for the technician. Our success will be your success backed by our HUGE influx of insurance business and customer pay work. Our social med ...
PT Customer Service Leader - Bristol, United States - Hannaford Supermarkets
Description
Address: USA-NH-Bristol-505 Pleasant Street
Store Code: Store 08441 Management
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.
Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs.
The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIESPrerequisite Training:
Kiosk Stores:
Completed Cashier/Service Associate and Service Desk/Kiosk training packets
Kiosk Stores:
Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.