Member Services Associate - Jacksonville, United States - Planet Fitness

    Planet Fitness
    Planet Fitness Jacksonville, United States

    4 weeks ago

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    Description
    Job SummaryThe Fitness Trainer will be responsible for running the Planet Fitness group fitness program ().

    This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

    Essential Duties and ResponsibilitiesConduct and run the Planet Fitness program, including creating and following the schedule.
    Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
    Create bi-weekly updates consisting of a variety of exercises.
    Meet class requirements based on club size and member traffic.

    Assist in front desk related activities including:
    Answer phones in a friendly manner and assist callers with a variety of questions.
    Check members into the system.
    New member sign-up.
    Take prospective members on tours.

    Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

    Qualifications/RequirementsA passion for fitness and healthUpbeat and positive attitude.
    Punctuality and reliability is a must.

    Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.

    Strong listener with the ability to empathize and problem solve.
    Demonstrate diplomacy in all interactions while using appropriate behavior and language.
    Current CPR Certification required.
    Nationally Certified Training Certificate required.
    High School diploma/GED equivalent required.
    Must be 18 years of age or older.
    Physical DemandsContinual standing and walking during shift.
    Continual talking in person or on the phone during shift.
    Must be able to occasionally lift up to 50 lbs.
    Will occasionally encounter toxic chemicals during shift.

    JOIN THE CLUBEnhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.

    As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.

    We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand.

    With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our teamOur member mission says it best:

    our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone.

    To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it.

    Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

    TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOUEmployees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor).

    PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

    Each franchisee is responsible for ensuring compliance with local, state and federal law.