- Provides front-line customer service for contractors and residents in the intake, processing, and issuance of permits, certificates, and/or registrations in compliance with zoning/land use ordinances
- Receives permit applications and reviews for accuracy and completeness; ensures required licensing, forms, and plans are submitted according to permit requirements
- Compiles and organizes applications and associated forms, documentation, and plans to facilitate efficient review and processing by the plans examiner staff
- Processes payments via cash, checks, and credit; performs daily balancing and reconciliation of receipts
- Monitors and tracks permit applications through the inspection and review process; provides progress updates to customers as requested
- Monitors permit applications with conditional and/or inspection holds; ensures proper authorizations are provided prior to issuance of any permits subject to holds
- Receives and responds to questions and requests from internal and external customers via telephone and email communications
- Escalates concerns, issues or complaints to senior staff when unable to address or resolve within position's scope of authority or responsibility
- Demonstrates professional courtesy, tact and diplomacy in all communications with internal and external customers
- Assists in coordinating efforts between owners, builders and Contractor Licensing to correct Stop Work Orders
- Basic knowledge of municipal permitting standards and requirements
- Skill in working independently and following through with assignments with minimal direction
- Basic ability to operate a computer using Microsoft Office products (Word, Outlook, and Excel) and learn to use applicable department/organization specific software
- Ability to review, compile, and organize forms, documents, and related records for efficient processing and ready retrieval
- Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
- Ability to perform mathematical computations applicable to the work
- Ability to regularly attend work and arrive punctually for designated work schedule
- Ability to communicate effectively verbally and in writing
- Ability to organize work for timely completion
- Ability to follow oral and written instructions
- Ability to deal courteously and effectively with the public
- Yes
- No
Temporary Permit Clerk - Marco Island, United States - City of Marco Island, FL
Description
Salary: $20.05 HourlyLocation : Marco Island, FL
Job Type: Temporary
Job Number: 00241
Department: Building Services
Opening Date: 05/24/2024
Closing Date: Continuous
Salary Details: Individuals hired into Temporary Positions for a period of less than Six (6) months are not benefit eligible. Temporary employees hired for longer than Six (6) months may be eligible for benefits as required by law.
Work Objective
Performs a variety of routine to moderately complex administrative and technical work in receiving, reviewing, organizing, and processing building permit applications. Position is responsible for initial intake of applications and final issuance of permits within prescribed standards and requirements. Work is performed under close supervision with minimal latitude in the use of initiative and independent judgment. This is a temporary position.
Examples of Essential Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
None
Minimum Qualifications
High school diploma or GED; supplemented by some customer service experience; municipal permit processing experience preferred; or an equivalent combination of education, certification, training, and/or experience. Must have a valid Florida driver's license. Regular in office attendance is required.
Candidate is subject to interview(s), medical testing (including drug screening), and a comprehensive background investigation.
Knowledge, Skills and Abilities
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Usually involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, cold, rain, fumes).
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to communicate orally and in writing.
EMERGENCY RESPONSE AND ESSENTIAL EMPLOYEE STATEMENT
Every City employee has emergency response responsibilities, though not every position will be considered an essential employee during an emergency event. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee's official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions.
Preference shall be given to eligible current city employees. All vacancies are open until filled unless otherwise specified. The City of Marco Island is an Equal Opportunity Employer. The City of Marco Island is a drug free and smoke free workplace.
The City of Marco Island offers a wide range of employee benefits. Below is a brief summary of the comprehensive benefits package we have to offer you when you join our team.
City of Marco Island Employees participates in a Cafeteria-Style benefits plan. The cost of any benefit chosen by the employee is deducted from each paycheck.
Health Insurance: The City currently offers a PPO (Preferred Provider)-type health insurance plan provided by Cigna.
Dental Insurance: The City currently offers a PPO (Preferred Provider)-type dental insurance plan provided by The Standard.
Vision Insurance: The City currently offers a PPO (Preferred Provider)-type vision insurance plan provided by The Standard.
Supplemental Insurance: The City currently offers 4 types of supplemental insurance provided by AFLAC.
Life Insurance and AD&D: The City offers a $50,000 life insurance and accidental death and dismemberment policy for employees.
Additional Life Insurance: The City offers Additional Life in units of $10,000 to a maximum of $300,000. The minimum amount you can elect is $10,000. Employees can elect up to $80,000 with no medical questions. Spouse coverage is available in units of $5,000 to a maximum of $150,000, but not to exceed 50 percent of your Additional Life coverage. Employees may also elect $10,000 of Dependents Life insurance for eligible children.
Short-term Disability: The City offers a short-term disability benefit that would provide a weekly benefit of 60% of $1,667 of your insured pre-disability earnings reduced by deductible income. The plan maximum weekly benefit is $1,000 and minimum is $15. The benefit waiting period is 30 days (accidental injury and other disabilities) the period of time that you must be continuously disabled before benefits become payable.
Long-term Disability: The City offers a long-term disability benefit that would provide 60% of covered salary after the employee is disabled for six months. The premium for this insurance is .54 percent of salary. For example: calculate monthly salary x .54 ÷ 100 = monthly premium.
Retirement Savings: The City contributes 6.5% of base earnings to a 401 retirement savings plan for non-bargaining unit employees.
For IAFF bargaining unit members the City offers a Section 175 Pension Plan.
For FOP bargaining unit members the City offers a Section 185 Pension Plan.
Deferred Compensation Plan: The City offers a 457 Deferred Comp retirement savings plan for its employees. Contributions to this plan are voluntary.
Medical and Dependent-Care Savings Accounts: The City offers two types of pre-tax savings accounts that can be used to reimburse the employee for qualified medical or dependent-care expenses not covered under any other benefit. Any funds deposited must be spent by the end of the plan year each year or they are forfeited. Contributions to this plan are voluntary.
THIS INFORMATION IS PROVIDED AS A SUMMARY OF THE BENEFITS AVAILABLE. SOME RESTRICTIONS AND CLAUSES APPLY.
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