- As the primary contact for Help Desk, provide professional and respectful service to all employees and members of the organization.
- Extraordinary attention to detail in assigned tasks.
- Assist users with issues related to desktop/laptop computers, tablets, cell phones, printers, scanners, or other technology resources.
- Perform deployment of new laptops, tablets, workstations, as well as upgrades.
- Assist users with issues related to Microsoft technologies and Engineering software applications.
- Learn and support the roll-out of new applications.
- Maintain asset records for all IT related equipment and licensing.
- Research solutions for technology issues, as needed.
- Support CIO in successful project delivery
- Working knowledge of computer equipment, such as: computers, tablets, laptops, networking equipment, as well as computer components, in order to identify problems and introduce repairs or replacements.
- Experience managing and maintaining the following operating systems: Windows XP, Windows 7, Windows 8/8.1, Windows 10, iPhone iOS, and Android.
- Experience working with and troubleshooting issues with Microsoft Office Applications (Word, Excel, Outlook, PowerPoint, and so on)
- Basic knowledge of network functions and services (TCP/IP VLANs, DHCP, DNS, IP configuration on endpoint devices)
- Experience with Microsoft Active Directory; ability to add and remove users and rights.
- Excellent written and oral communication skills
- Strong analytical and logical problem-solving skills.
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IT Help Desk/Administrator - Addison, United States - RJO Consulting
Description
Job Description
Job DescriptionGreetings,
Our manufacturing client is looking to hire an IT Administrator. This is a fulltime, direct hire employee, position in Addison, IL with competitive compensation, generous benefits and career growth opportunities.
PRIMARY RESPONSIBILITIES:
KNOWLEDGE AND SKILL REQUIREMENTS:
EDUCATION:
Computer Related Degree
Or
Industry Certifications and/or Relevant Experience
Interested? Or know someone who is? Email your resume to
Referrals are greatly appreciated