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    IT Help Desk/Administrator - Addison, United States - RJO Consulting

    RJO Consulting
    RJO Consulting Addison, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Greetings,

    Our manufacturing client is looking to hire an IT Administrator. This is a fulltime, direct hire employee, position in Addison, IL with competitive compensation, generous benefits and career growth opportunities.

    PRIMARY RESPONSIBILITIES:

    • As the primary contact for Help Desk, provide professional and respectful service to all employees and members of the organization.
    • Extraordinary attention to detail in assigned tasks.
    • Assist users with issues related to desktop/laptop computers, tablets, cell phones, printers, scanners, or other technology resources.
    • Perform deployment of new laptops, tablets, workstations, as well as upgrades.
    • Assist users with issues related to Microsoft technologies and Engineering software applications.
    • Learn and support the roll-out of new applications.
    • Maintain asset records for all IT related equipment and licensing.
    • Research solutions for technology issues, as needed.
    • Support CIO in successful project delivery

    KNOWLEDGE AND SKILL REQUIREMENTS:

    • Working knowledge of computer equipment, such as: computers, tablets, laptops, networking equipment, as well as computer components, in order to identify problems and introduce repairs or replacements.
    • Experience managing and maintaining the following operating systems: Windows XP, Windows 7, Windows 8/8.1, Windows 10, iPhone iOS, and Android.
    • Experience working with and troubleshooting issues with Microsoft Office Applications (Word, Excel, Outlook, PowerPoint, and so on)
    • Basic knowledge of network functions and services (TCP/IP VLANs, DHCP, DNS, IP configuration on endpoint devices)
    • Experience with Microsoft Active Directory; ability to add and remove users and rights.
    • Excellent written and oral communication skills
    • Strong analytical and logical problem-solving skills.

    EDUCATION:

    Computer Related Degree

    Or

    Industry Certifications and/or Relevant Experience

    Interested? Or know someone who is? Email your resume to

    Referrals are greatly appreciated


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