- Manage the direction, coordination, and evaluation of the servicing team, including training and cross-training to ensure all areas are covered in the absence of any team member.
- Directs all of the day-to-day operations pertaining to loan servicing. Ensures the timely and accurate deployment of all loan servicing related operations, including but not limited to the input and ongoing integrity of mortgage loan data; mortgage collection activity; effective and meaningful customer communication; certain loan program eligibility and servicing related reporting. Ensures compliance with all internal controls, servicing related policies and procedures and banking laws and regulations.
- Recognizes and determines any internal problems/issues and makes recommendations for changes to policy or procedure to improve efficiency.
- Keeps abreast of federal and state banking laws and regulations affecting the mortgage servicing operations area.
- Work with other department members to ensure escrow payments and annual escrow analysis are completed timely and accurately.
- Maintains good communication with supervisor, keeping him/her informed of any operational problems or concerns.
- Provides customer service in person, or by phone, by consistently applying the bank's standards. Responds to customer complaints, disputes and complex issues.
- Complies with internal controls, security policies and procedures including, but not limited to, the Bank Secrecy Act, maintains customer confidentiality, maintains dual control on note filing and keeps passwords confidential thus secures computer terminal at all times.
- Acts as a primary contact for mortgage collection efforts, including foreclosure and bankruptcy proceedings. Prepares written correspondence regarding delinquencies and makes telephone contacts as necessary. Performs shadow non-accrual and charge off transactions. Interacts with designated attorneys when needed. Adheres to Freddie Mac, USDA Rural Development and Private Mortgage Insurer Loss Mitigation guidelines and conforms to Federal Relief Program guidelines.
- Annually prepares 1099 reporting records for acquisition and charge off transactions
- Performs multiple complex reporting tasks and assures compliance relating to the servicing of Freddie Mac Loans, USDA Rural Development Loans, Federal Home Loan Bank (FHLB) Pledged Loans. Compiles and submits required information to ensure ongoing program eligibility.
- Assists the Executive Vice President in the maintenance and disposal of bank owned properties. Tracks and monitors carrying balances and expenses relating to bank owned properties.
- Actively participates in the optimum implementation of new programs, products and technology.
- Reviews and responds to audit and compliance examinations in the residential lending area and ensures that appropriate changes in policies and procedures are enforced.
- Oversees balancing procedures for general ledger accounts related to mortgage loan accounting.
- Reporting to work on time and maintaining good attendance is an essential function of your job and necessary for our bank to operate efficiently.
- Thorough knowledge of lending laws and regulations
- Strong analytical, technical skills
- Ability to create reports of review findings
- Capability to effectively present information and respond to questions from groups of lenders, managers, directors and/or regulatory officials
- Strong integrity in all areas, adhering to policies, regulations and utmost ethical and legal standards
- Uphold confidentiality and privacy of findings in all situations
- Demonstrate ability to prioritize and handle multiple projects
- Remain flexible to withstand unpredictable changes to schedules and deadlines
- Interact and communicate effectively with personnel at all levels of the organization
- Two years of college in accounting, business, or banking related field or equivalent experience of same.
- Experience, which includes, but is not limited to, understanding loan area operations, practices and procedures.
- Must be an organized person who can work independently.
- Must have problem solving skills. Must have the ability to communicate effectively, both orally and in writing.
- Demonstrated supervisory skills to direct support staff, either directly or indirectly.
- Must be able to analyze complex information.
- Must be able to work under stress and pressure.
- Standing and/or sitting for extended periods of time.
- Reaching by extending hand(s) or arm(s) in any direction.
- Dexterity required for manipulating objects and standard office equipment.
- Communication skills using the written and spoken word.
- Ability to see and hear within normal parameters.
- Ability to lift/maneuver up to 25 pounds occasionally.
- Ability to bend, squat, and stoop as needed.
-
beBee Handyman Tawas City, MI, United States FreelanceHello, we are a company that is starting up in Tawas City, MI. We are creating a clothing brand and we need advice and a management service to handle the paperwork for the company's creation and later on, to manage taxes for the business.What type of management service is needed? ...
-
Nursing service management
3 days ago
Titan Industries Harrisville, MI, United States FreelanceLocated in Harrisville, MI, the DOMICIL Group ensures the well-being of our residents at over 45 locations with more than 5,500 dedicated colleagues. We are a family-owned and operated company and believe that trust is built through actions, not promises. That's why we have rules ...
-
Reception and Event Staff
3 days ago
Matrix Dynamics Tawas City, MI, United States Freelance**WHO WE ARE** · Founded in 2001, CareTaker is a concierge service company that operates in Tawas City, MI. We provide Feel-Good Managers for clients in the local area, bringing a positive energy to office spaces and creating a welcoming atmosphere for our customers. · **WHAT WE ...
-
IT Administrator Windows
2 days ago
SilverLinx East Tawas, United States**About Schnoor Industrieelektronik GmbH & Co. KG: ** · We provide radio and communication solutions from a single source: from planning and project management to the development of custom hardware and software, to prototype construction, small series production, system commissio ...
-
Employee in Internal Sales
3 weeks ago
NovaWorks Solutions East Tawas, United StatesHartmann Energy GmbH, a subsidiary of Petronord GmbH & Co. KG, has been an independent energy and service company within the Marquard & Bahls Group in Hamburg since 1957. In our region, we focus on the sale of heating oil, diesel and gasoline, as well as the distribution of lubri ...
-
Cook
4 days ago
Lakeview Manor Healthcare Center San Francisco, United States PermanentDo you enjoy preparing delicious meals? Are you compassionate and have a longing to serve individuals who may struggle with health and physical limitations? Would you like to foster your passion for the culinary arts? · If you are interested in joining a team that recognizes your ...
-
Social Worker $5000 SIGN ON
4 days ago
Lakeview Manor Healthcare Center TAWAS CITY, United States Full time$5000 SIGN ON BONUS PAID QUARTERLY · Are you a social worker dedicated to improving the lives of seniors? As a social worker at Lakeview Manor Healthcare Center you will provide medically-related social services that help guests to attain and/or maintain their physical, mental a ...
-
Social Worker
2 weeks ago
Lakeview Manor Healthcare Center Careers Tawas City, United States Permanent, Full timeAre you a social worker dedicated to improving the lives of seniors? As a social worker at Lakeview Manor Healthcare Center you will provide medically-related social services that help guests to attain and/or maintain their physical, mental and psychosocial well-being. · At Ciena ...
-
Assistant Restaurant Manager
4 weeks ago
KFC East Tawas, United StatesKFC - 600 west bay street [Restaurant Shift Manager / Shift Lead] As an Assistant Restaurant Manager at KFC, you'll: Assist the Restaurant General Manager in day to day operations; Assist in managing customer service, and food quality; Ensure safety and security; Assist in payrol ...
-
Assistant Restaurant Manager
4 weeks ago
Hungry Howies East Tawas, United States[Restaurant Supervisor / Training Provided] - 200 West Bay Street - As an Assistant Manager @ Hungry Howie's, you'll: Open a store for business; Fulfill orders; Perform daily prep work; Supervise Team Members; Ensure resaurant operations run smoothly; Make sure customers get grea ...
-
Quality Assurance Manager
1 week ago
MEDA Engineering and Technical Servicess, LLC East Tawas, United StatesOur Tier-1 client, a leading supplier in the design & manufacturing of exterior structural components, is recruiting for · Customer Quality Manager. · RESPONSIBILITIES: · Ensure that the products and/or services an organization provides are fit for purpose and meets both extern ...
-
Quality Assurance Manager
2 weeks ago
MEDA Engineering and Technical Servicess, LLC East Tawas, United StatesOur Tier-1 client, a leading supplier in the design & manufacturing of exterior structural components, is recruiting for Customer Quality Manager. · Apply below after reading through all the details and supporting information regarding this job opportunity. · RESPONSIBILITIES: ...
-
Quality Assurance Manager
2 weeks ago
MEDA Engineering and Technical Servicess, LLC East Tawas, United StatesOur Tier-1 client, a leading supplier in the design & manufacturing of exterior structural components, is recruiting for Customer Quality Manager. · RESPONSIBILITIES: · Ensure that the products and/or services an organization provides are fit for purpose and meets both externa ...
-
Shift Leader
4 weeks ago
Hungry Howies East Tawas, United States[Restaurant Shift Manager / Training Provided] - 200 West Bay Street - As a Shift Leader @ Hungry Howie's, you'll: Open a store for business; Fulfill orders; Perform daily prep work; Supervise other Team Members; Ensure resaurant operations run smoothly; Make sure customers get g ...
-
Family Store Driver/Processor
3 weeks ago
The Salvation Army East Tawas, United StatesThe Salvation Army North US 23 [Delivery Driver / Local Driver / Courier] As a Driver at The Salvation Army, you'll: Schedule and/or follow pickup and delivery schedules; Load and unload truck; Perform inspection and daily maintenance on vehicle and equipment; Report damage, prob ...
-
Family Store Driver/Processor
3 weeks ago
The Salvation Army USA Central Territory East Tawas, United StatesPosition Summary: The Family Store Driver / Processor is responsible for picking up and delivering donated items and processing donated materials when time is available. · Essential Responsibilities: · Picks up, unloads, and delivers donations · Provides excellent customer servi ...
-
Engineer, Tooling
1 week ago
Cooper Standard East Tawas, United StatesESSENTIAL RESPONSIBILITIES AND DUTIES (Duties required for successful job performance): Determines Capital Equipment requirements, prepares Auto Quotations for new model programs and tracks the construction and delivery of new tools from supplier, thru testing, and delivered to ...
-
Family Store Driver/Processor
1 week ago
The Salvation Army Central Territory East Tawas, United StatesJob Description Position Summary: The Family Store Driver / Processor is responsible for picking up and delivering donated items and processing donated materials when time is available. Essential Responsibilities: Picks up, unloads, and delivers donations Provides excellent custo ...
-
Staffing Coordinator
1 week ago
Trillium Staffing East Tawas, United StatesNow hiring a Staffing Coordinator to join the Trillium team in East Tawas · Trillium Staffing, a leader in the staffing industry and repeatedly recognized as a National Best and Brightest Company to work for is in search of a skilled Staffing Coordinator in the East Tawas area · ...
-
RN Case Manager
9 hours ago
Careline Health Group Tawas City, United StatesWe Value Your Career at Careline · Check below to see if you have what is needed for this opportunity, and if so, make an application asap. · We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partn ...
Mortgage Loan Servicing Manager - East Tawas, United States - Huron Community Bank
1 week ago
Description
Job Description
Job DescriptionSalary:Basic Purpose:
Responsible for the direct supervision of all activities/personnel in the loan servicing area. Directs operations relating to all servicing aspects of the residential loan portfolio, for both internal products and secondary market products. Actively works with management and others in the department to ensure all regulatory and secondary market standards are followed, along with compliance to bank policies, audit standards and compliance with federal and state regulations.
Principal Accountabilities:
· Knowledge/Skill/Ability Requirements:
Job Requirements:
Education/Experience/Essential Skills:
Physical Requirements:
Working Conditions:
Works in a typical office setting and is primarily stationed at a desk approximately 90 % of the time. Occasional to moderate overtime may be required.
This job description is a general statement of required major duties and responsibilities performed on a regular and continuous basis it may not include all of the duties that may be assigned by the Branch Administrator, Head of Retail Banking and or the President/CEO. The job description may be revised at any time. The job description is not a contract for employment. The employer, or the employee, may terminate employment at any time, for any reason. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. HCB provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other categories protected by Local, State or Federal law.
