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    Business Analyst - Cincinnati, United States - Swisslog Holding AG

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    Description


    The Business Analyst will provide technical Sales support and produce customer project requirements for customer sign-off and subsequently work with other Software and Controls HUB teams to ensure those requirements are understood and met.


    The Business Analyst will carry out the duties described in this document while ensuring that they drive value, standardization, cost effectiveness and supportability of the HUB's software and controls offering across Swisslog WDS Americas for all it's customers by creating a world-class software and controls organization with value generating products and services.

    Short Facts

    Cincinnati, OH, United States of America
    Swisslog
    Permanent Position
    Responsibilities

    Core Tasks
    Be a subject matter expert in the usage and content of The Library in updating and creating requirements for Sales Proposals and Functional Specifications
    Have a working knowledge of the current Swisslog Software Product Suite functionality and it's operation
    Provide technical Sales Support

    Conduct Swisslog Software demonstrations
    Lead Software and Controls presentations
    Provide Software and Controls hours estimates
    Provide Software and Controls costings

    Participate in Requirements Gathering Workshops with customer
    Produce Software and/or Controls Sales Proposals
    Produce Functional Specifications
    Assist in producing Host Interface Specifications
    Produce and maintain material used for Sales support and requirements gathering
    Results Orientation
    Deliver Sales Proposals and Functional Specifications for every assigned HUB project which are:

    compliant with the Swisslog process landscape
    within budget
    on schedule
    of high quality
    clear, concise and complete

    Ensure that all presentations delivered to meetings attended with our customers meet or exceed customer expectations and are conducted in a consistent manner
    Technical/Commercial Knowledge
    Have knowledge of the operation and functionality of the Swisslog Software and Controls Product Suite

    Keep up to date with the latest release of Swisslog Software and Cotrols products

    Have working knowledge of the Swisslog Process Landscape
    Have working knowledge of the effort and work involved in delivering projects of varying sizes and complexity for both Swisslog and our customer
    Have working knowledge of the material available for conducting Sales Support Presentations and Requirements Gathering Workshops
    Attend Library Key User meetings when/if requested to do so
    Have an understanding of and be prepared to consult/present on the following subjects:

    Project execution tools
    The Library, Microsoft Project, Agile, Resource Planning etc.

    IT Hardware and infrastructure
    PLC/Controls Hardware and infrastructure
    Swisslog Material Handling Equipment capability
    Customer Focus
    Be accountable and deliver on internal and external customer commitments
    Understand and accurately record customer requirements under the instruction of a Solution Architect
    Build a network of good working relationships with peers, internal customer and external customers
    Strive to deliver the best solutions to our customers, minimizing cost, risk and complexity
    Promote the Software and Controls HUB brand inside and outside of Swisslog by the the way you conduct and present yourself to them
    Analytical Thinking and Decision Making
    Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
    Formulate obectives, plans and priorities for themselves taking into consideration team, department, organizational and customer needs
    Be able to steer our customers to the best solutions for their problems based on information given during Sales Support and Requirements Gathering activities

    Application Requirements

    Bachelor's Degree in engineering and/or computer science
    Have working knowledge of the Warehouse and Distribution business sector
    Have working knowledge of Warehouse Management Systems
    Have working knowledge and experience in requirements gathering for producing Sales Proposals, Change Orders ad/or Functional Specifications
    Other software/controls product SME certification
    Have working knowledge of PLC controls and control logic
    Have working knowledge of Material Flow Control Systems
    Have previously worked in the role of a Solution Architect and/or Business Analyst
    Have experience in defining, procuring, installing and maintaining IT Hardware, Controls Hardware and their supporting infrastructure
    Onboarding
    Learn & Grow
    Great Team Spirit
    About Swisslog

    Swisslog is shaping the #future of #intralogistics. As part of the KUKA Group, we are at the forefront of technology that is changing the world.

    Serving some of the biggest and most exciting brands across the globe, we're a team of 2,000 professionals and 50 nationalities, working together to transform intralogistics with smart minds and fresh perspectives.

    With our flexible, #robotic and #data-driven automated solutions, we are powering the supply chain and taking the industry forward. #JoinOurTeam and bring ideas to life
    Ready to start your Journey?

    We are looking forward to hearing from you

    #J-18808-Ljbffr

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