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  • Customer Service Rep - Buffalo - Zenner & Ritter

    Zenner & Ritter
    Zenner & Ritter Buffalo

    1 month ago

    Default job background
    Full time
    Description

    Job Title

    We are seeking a highly organized and people-focused professional to join our team as a Customer Service Representative - Scheduler. This is a full-time, in-office scheduling role located in Buffalo, NY, offering competitive pay starting at $17-$20 per hour, full-time stability, continuous training opportunities, and the chance to make a real difference in the lives of our customers and team members.

    • Health, dental, and vision benefits
    • Paid time off (PTO)
    • 401(k) with a company match
    • Life insurance
    • Employee Assistance Program (EAP)
    • Growth opportunities
    • Short- and long-term disability
    • Company parties
    • Company phone and uniforms

    About Us

    We are a trusted name in home services with over 90 years of experience. We offer long-term careers and are expanding our services to include plumbing, electrical, energy, and green technology solutions.


    About this Role

    This is a full-time, in-office scheduling role with varied shifts to ensure a healthy work-life balance. As a Customer Service Representative - Scheduler, you will coordinate with technicians, schedule appointments, and provide clear and professional communication to our customers.

    Key Responsibilities:
    • Coordinate with technicians to schedule appointments
    • Provide clear and professional communication to customers
    • Handle phone calls and keep schedules organized
    Requirements:
    • Strong computer skills
    • Excellent organizational and communication abilities
    Preferred Qualifications:
    • Experience in customer service or dispatching

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